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39 job openings

Maidenhead

Industry

Computer Software

Foundation Date

2005

Alfresco Software

Maidenhead

Story

Established in the UK in 2005 and now a global organisation headquartered in Silicon Valley with circa 400 employees, Alfresco is the open platform for business critical document management and collaboration. 

By automating document-intensive business processes and enabling large-scale collaboration, Alfresco helps companies to service customers better and adapt more quickly to market changes. Every day, over 11 million business users in 212 countries rely on Alfresco to manage more than 7 billion documents, files and processes - behind the firewall, in the cloud, and even on their mobile devices. Read more

Our Mission

We are looking at rapidly scaling across all areas of the business in 2015 as we push towards IPO. 

Our mission is to deliver open technology that empowers our customers to do great work. Great work is fueled by content – content that matters to an individual, an organization, or to the world. We power and protect some of the most precious content in the world every day. And we make that content available and actionable, no matter where you are or what tools you choose to use.

Our values

At Alfresco, our company values guide us in the way we work with each other and our customers. 

It’s who we are. It’s how we get it done.

Benefits

CULTURE  Work hard, play hard environment
CULTURE Work hard, play hard environment
WORK FUEL  Unlimited snacks and beverages offered
WORK FUEL Unlimited snacks and beverages offered
GIVE BACK  Paid time-off to support the community
GIVE BACK Paid time-off to support the community
WORK LIFE INTEGRATION  Opportunity to work the way you do best
WORK LIFE INTEGRATION Opportunity to work the way you do best
EXTRAS  Jawbone fitness band, choice of office gear, parties, ping-pong tournaments, swag and more
EXTRAS Jawbone fitness band, choice of office gear, parties, ping-pong tournaments, swag and more
HEALTHCARE  Complete programs for you and your family
HEALTHCARE Complete programs for you and your family
COMPENSATION  Competitive salary & equity to attract top talent
COMPENSATION Competitive salary & equity to attract top talent
INVESTMENT PLANNING  401K savings / pension plan & match
INVESTMENT PLANNING 401K savings / pension plan & match

Meet the Team

Company growth

Job Opportunities



Vacancy opened 26-10-2018

Job purpose :

ABOUT YOU 

You are very collaborative, organized, and diligent. You are an extraordinary global team player and you are a natural strategic problem solver ready to take all the curveballs being thrown at you. You always put your target audience first and understand the importance of operational efficiency and at the same time truly enjoy enabling and training those in a sales or partner sales role. In other words, you are the backend for the partner teams, understand how to help them to improve efficiency and be good at their jobs so that they can sell more solutions at speed. Is this right up your alley? If so, keep reading!


ABOUT THE TEAM
As the Partner Enablement Program Manager, you will work closely with Channel Account Managers, Technology Partners and Channel Partners globally to onboard them, support them on a variety of tools, train them regularly and improve their and their partners’ productivity. You are extremely collaborative and will work with the various key stakeholders across other team (e.g., Sales, Field and Partner Marketing, Product Marketing, Technical Training teams as well as Customer Success, Sales Operations, Finance and Legal) to provide great content for our partners in a consumable fashion. You are passionate about delivering support to our partners to make them successful and enable them to provide targeted solutions on the Alfresco Digital Business Platform. The Global Sales Enablement team works cross-functionally in support of our sales and Partner teams’ needs by providing them the support they need to maximize their performance.

YOUR IMPACT 

It's huge! Our goal for the Alfresco Partner Network is to help partners succeed with Alfresco. To ensure success, this role focuses on enablement and training by role with the primary focus on sales and business leadership. 

  • Collaborate closely with Alfresco Channel Account Leadership to identify enablement needs by role and level. 
  • Create, maintain and orchestrate Sales and Pre-sales certification programs for partners collaborating with subject matter experts (Product Marketing and the Pre-Sales Teams) for content 
  • Build out role-based learning paths for sales, sales engineering in cooperation with Partner-focused sales engineering resources and building in Amazon Web Services and LinkedIn Learning content
  • Communicate to business leaders and executives all current enablement offerings to create consistent awareness; present as needed in appropriate meetings. 
  • Build a strong liaison with Partner Marketing, Product Marketing and Field Marketing to ensure efforts in those teams’ support Partners effectively
  • Create an enablement scorecard and rating for each partner (both quantity and quality and how current are the employees) in collaboration with Partner Marketing and Pre-Sales Teams 
  • Maintain all Partner Portal content relevant and up to date collaborating with different departments. Administer and update all Enablement content regularly on the Partner Portal 
  • Conduct dry runs and Webcasts for internals sales teams showcasing Alfresco Partner solutions and technology integrations 
  • Review and assess technical and project delivery capabilities of assigned partners and loop back your information to improve any programmatic support 
  • Proactively identify and recommend ways to improve partner related business processes with the goal of improving decision quality, reducing sales cycle time, improving scalability, and improving Partner efficiency 
  • Collaborate with the Pre-Sales Sales Engineers and Technical Training team to ensure sales and sales engineering Learning Paths and Certifications are aligned 
  • Evaluate current processes and offer up recommendations for improved process performance and efficiencies 
  • Participate in and have a “hands-on” approach to complex situations or escalations and work with cross-functional stakeholders to resolve. 
  • Organize on-site group training events at top managed partners in collaboration with the Channel Account Managers 
  • Participate in relevant partner-focused training events such as SKO, partner summits, etc. 
  • Complete ad-hoc projects as they aspire
  • Vacancy opened 26-10-2018
    Location: Cologne

    Job purpose :

    About You...

    You are an overachiever and your results are always above your target. Exceeding Customer expectations and delivering the best solutions is what comes natural to you. You're strategic in everything you do and set an example of exceptional sales performance at your organization and throughout the Software industry. Does this sound like you so far? Keep reading! You might just be the Rockstar we're looking for!

    About the Role...

    As our Strategic Accounts AE, you operate within an assigned list of Target Enterprise Accounts with focus, urgency, detailed execution and teamwork to achieve assigned sales targets while exceeding the expectations of customers, co-workers and team members. You will take ownership of revenue generation, develop new opportunities, manage pipeline, create & execute account strategies, close large enterprise-level deals with F500/F100-level organizations, and manage customer expansion for our Forrester and Gartner rated ECM/BPM offerings in DACH. 

    Your Impact...

  • Establish and develop a strategy for identifying and closing new software license opportunities directly with targeted key strategic accounts and new strategic prospects across multiple industry verticals within your assigned list of named targets.
  • Present Alfresco products and partner solutions using appropriate value-based sales approaches and techniques, including team and/or consultative presentations that demonstrate ROI.
  • Help develop and execute in-region or vertically-focused field marketing campaigns to drive awareness and lead generation.
  • Manage complex sales-cycles across our vertical & horizontal offerings and present those to Director, VP, and C-level executives.
  • Exceed assigned quarterly and annual subscription software, renewal and professional services revenue targets
  • Interface with all levels of the target organizations, including IT architects, developers and senior executives in line-of-business functions
  • Collaborate and lead successful execution of sales activities with internal cross-functional teams, with senior management and corporate counsel, through contract negotiation and signed contracts
  • Manage and submit accurate sales activity and monthly forecasting of revenue in Salesforce
  • Deliverables:

    Short Term (4-6 months): Build a future opportunity pipeline that is 3-5x the annual quota for the territory

    Long (12 months+): Exceed annual sales quota

    Vacancy opened 26-10-2018

    Job purpose :

    ABOUT YOU 

    You are very collaborative, organized, and diligent. You are an extraordinary global team player and you are a natural strategic problem solver ready to take all the curveballs being thrown at you. You always put your target audience first and understand the importance of operational efficiency and at the same time truly enjoy enabling and training those in a sales or partner sales role. In other words, you are the backend for the partner teams, understand how to help them to improve efficiency and be good at their jobs so that they can sell more solutions at speed. Is this right up your alley? If so, keep reading!


    ABOUT THE TEAM
    As the Partner Enablement Program Manager, you will work closely with Channel Account Managers, Technology Partners and Channel Partners globally to onboard them, support them on a variety of tools, train them regularly and improve their and their partners’ productivity. You are extremely collaborative and will work with the various key stakeholders across other team (e.g., Sales, Field and Partner Marketing, Product Marketing, Technical Training teams as well as Customer Success, Sales Operations, Finance and Legal) to provide great content for our partners in a consumable fashion. You are passionate about delivering support to our partners to make them successful and enable them to provide targeted solutions on the Alfresco Digital Business Platform. The Global Sales Enablement team works cross-functionally in support of our sales and Partner teams’ needs by providing them the support they need to maximize their performance.

    YOUR IMPACT 

    It's huge! Our goal for the Alfresco Partner Network is to help partners succeed with Alfresco. To ensure success, this role focuses on enablement and training by role with the primary focus on sales and business leadership. 

  • Collaborate closely with Alfresco Channel Account Leadership to identify enablement needs by role and level. 
  • Create, maintain and orchestrate Sales and Pre-sales certification programs for partners collaborating with subject matter experts (Product Marketing and the Pre-Sales Teams) for content 
  • Build out role-based learning paths for sales, sales engineering in cooperation with Partner-focused sales engineering resources and building in Amazon Web Services and LinkedIn Learning content
  • Communicate to business leaders and executives all current enablement offerings to create consistent awareness; present as needed in appropriate meetings. 
  • Build a strong liaison with Partner Marketing, Product Marketing and Field Marketing to ensure efforts in those teams’ support Partners effectively
  • Create an enablement scorecard and rating for each partner (both quantity and quality and how current are the employees) in collaboration with Partner Marketing and Pre-Sales Teams 
  • Maintain all Partner Portal content relevant and up to date collaborating with different departments. Administer and update all Enablement content regularly on the Partner Portal 
  • Conduct dry runs and Webcasts for internals sales teams showcasing Alfresco Partner solutions and technology integrations 
  • Review and assess technical and project delivery capabilities of assigned partners and loop back your information to improve any programmatic support 
  • Proactively identify and recommend ways to improve partner related business processes with the goal of improving decision quality, reducing sales cycle time, improving scalability, and improving Partner efficiency 
  • Collaborate with the Pre-Sales Sales Engineers and Technical Training team to ensure sales and sales engineering Learning Paths and Certifications are aligned 
  • Evaluate current processes and offer up recommendations for improved process performance and efficiencies 
  • Participate in and have a “hands-on” approach to complex situations or escalations and work with cross-functional stakeholders to resolve. 
  • Organize on-site group training events at top managed partners in collaboration with the Channel Account Managers 
  • Participate in relevant partner-focused training events such as SKO, partner summits, etc. 
  • Complete ad-hoc projects as they aspire
  • Vacancy opened 26-10-2018

    Job purpose :

    About You...

    You are a natural problem solver and love being able to help people. "Troubleshoot" is your middle name and you don't stop until a solution to the issue is found. People and Technology is at your core, and you enjoy the sweet spot of being both technical and customer facing. You possess a positive attitude and find it easy to get along with your team. If this sounds like you, keep reading!

    About the Team...

    The team is fun, collaborative, and close! They are always encouraging and applauding one another. They all share the common goal of helping their customers and growing along the way. Each member of the team has an incredible work ethic, setting the example for others who join. 

    Your role...

    Since Alfresco is open source, as our Technical Support Engineer, you'll need to provide a high level of expertise and exceptional quality of service to our customers. You possess a passion for investigating technical issues, including ambiguous and complex problems, have exceptional written and verbal communication skills, the ability to work independently as well as collaboratively while learning technical concepts rapidly and proactively, have a proven problem solving ability within the context of technical issues as well as potential impact to business continuity, and a positive attitude and ability to collaborate in a team-oriented environment.

     

    Your Impact...

  • Take full ownership and control of a support case without supervision while continuously improving the level of support to maintain customer satisfaction
  • Interact directly with our partners and customers to resolve technical issues in a timely manner
  • Provide support through case management system, phone, and screen sharing sessions
  • Leverage access to internal resources to align customers with problem resolutions and information
  • Maintain knowledge of product feature set for new releases while creating knowledge articles and solutions for common issues encountered by customers
  • Work with global team members to identify and report product defects reported by customers, as well as matching new support cases to known issues
  • Triage and prioritize assigned support cases based on severity, customer urgency, and end user impact
  • Notify the support management team to develop a plan to avoid potential escalations, and escalate when appropriate
  • Vacancy opened 26-10-2018

    Job purpose :
  • Working with the CMO help create the new strategic messaging framework for the company. Bring creative ideas to the mission and vision and help create a compelling rallying cry for Alfresco.
  • Working with the CMO, Product marketing lead and head of global programs help create the messaging structure for ‘plays’ including differentiating headlines and content
  • Oversee the development of the company’s creative strategy – working with the CMO to update the look and feel in line with the strategic messaging. Ensure consistency across all marketing tactics
  • Manage the head of design and creative service resources
  • Oversee all PR efforts including evaluation of current programs and ROI. Guide the PR Director to a strategic plan that aligns with go to market plays and increases Press coverage and influencer involvement across major markets. Inspire PR tactics that drive greater awareness and increase profiles of key leaders.
  • Oversee all AR efforts – lead AR director to ensure we grow our presence with industry analysts and influencers resulting in much improved quadrant/wave positioning and support for Alfresco. Inspire new engagement practices with content and activities
  • · Working with the CMO on all internal communications including all hands calls, presentations, Sales Kick off etc.
  • ·Lead the company’s social media growth – establish a plan and aggressive execution to grow awareness and support lead generation efforts
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    Technology stack

    PHP PHP
    Apache HTTP Server Apache HTTP Server
    Google Analytics Google Analytics
    Amazon CloudFront Amazon CloudFront
    Mandrill Mandrill
    SendGrid SendGrid
    Varnish Varnish
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