Company Description
BlaBlaCar’s vision is to bring fairness, freedom and fraternity to the world of travel.
BlaBlaCar was created in 2006 with one dream in mind: fill the millions of empty seats on the road to create an efficient, affordable and friendly way to travel. Today, our global, trusted community counts 87 million members in 22 countries, enabling a smarter, large scale and truly sustainable transport network.
Born from a simple idea of people sharing their rides, BlaBlaCar’s ambition is to become the go-to marketplace for shared road mobility. We offer a long-distance carpooling service, a commuting carpooling service, and a long-distance bus service. A filled bus emits one third of the emissions per passenger kilometer as an average car -- so we want to fill those seats too!
In 2019, 100 million travelers used BlaBlaCar globally, saving 1.6 million tons of CO2. Meanwhile, we enabled human connections, bringing people closer together in more ways than one, with 87% of members believing carpooling to be an enriching experience.
BlaBlaCar offers a unique international environment with a team counting 40 nationalities, serving a global member-base from 8 offices in Berlin, Kiev, Madrid, Milan, Moscow, Paris (HQ), São Paulo and Warsaw. English is the official spoken language across BlaBlaCar. We are privately-held and founder-led. Our team of 700 employees is entrepreneurial, passionate and fundamentally mission-driven.
Job Description
Why join us?
With the recent acquisition of Busfor, BlaBlaCar has strengthened its position as the largest go-to shared road mobility platform in Russia, Ukraine and Poland, adding more than 7,000 bus carriers to the product. The region is just starting to shift to booking buses online; currently, online booking represents only 10% of the region’s multi-billion bus market. As the leading online mobility player with over 25 million members in the region alone, BlaBlaCar is ideally placed to seize this market opportunity and help improve the experience of travellers and bus carriers alike.
As the Head of Operations in Russia you will have the unique opportunity to deliver this mission by leading the development of the largest bus marketplace in Russia with BlaBlaCar. We are looking for someone who has the grit, maturity and motivation to give strategic direction to the business line, support and improve the current processes and lead the team within already shaped yet still entrepreneurial journey.
Your responsibilities will consist of:
contributing to the substantial growth of the bus marketplace through a set of strategic and operational initiatives executed both centrally and regionally, as necessary
refining and executing business strategy; defining KPIs / OKRs; structuring operational activities, supervising existing business processes and reshaping or building up the new ones when required
representing the Company in front of the bus market; maintaining existing and building up new relations with market participants and stakeholders, understanding their needs and requirements and helping them achieve them with the help of Busfor and BlaBlaCar products
helping define the product and engineering strategy; contributing to the roadmap of products for the bus industry
managing the regionally split business-development team of 20 sales / account managers; motivating, coaching and leveraging existing and new staff to continually up-level their results, expectations, and stretch for increasingly higher levels of impact across all core operational metrics
reporting to Vice-President, CEE and LATAM, while working closely with senior leadership at headquarter (including BlaBlaCar’s business development, legal, marketing, operations, analytics, product and tech teams) and in the region to ensure the success and well management of the operations
Qualifications
What you will need to be successful:
8+ years of experience in operations, management consulting and/or general management
strong business acumen with capacity to translate high-level business strategy into pragmatic operational direction
robust experience in managing teams across different offices and/or regions
strong analytical skills, ability to work with data to define priorities, actionable insights, and present results
strong communication skills that enables to work closely and communicating effectively with internal and external stakeholders in an ever-changing, fast pace environment with tight deadlines
background B2B sales and transportation are a plus
high-energy, humble, structured, organized and motivated by innovation and constant change
a good level of fluency in English and opened to travelling frequently, both in Russia and internationally
Additional Information
Few practical details about the role:
Start: As soon as you are ready!
Location: Moscow
Contract: full-time
Compensation: Competitive package based on experience
What we offer all of our employees
The opportunity to have a meaningful impact, building a CO2-saving global travel network enabling strong human connections too.
A strong “Fun & Serious” company culture
An international environment with a team counting 35 nationalities, serving a global member-base from 8 offices around the world (Berlin, Kiev, Madrid, Milan, Moscow, Paris (HQ), São Paulo, Warsaw)
State-of-the-art office spaces, in a great location
A start-up spirit grounded in agility & teamwork
Challenging career opportunities in a high-growth and fast-paced environment
Bi-Weekly team-all BlaBlaTalks to learn from each other
Weekly Tech Demos, so that we’re all up to date with where our product stands
And some other great perks!
Free carpooling and bus rides to live our value “Be The Member”.
BlaBlaBreak which takes us all for an unforgettable weekend every 18 months
Possibility to work from another BlaBlaOffice abroad for a week once a year (BlaBlaSwap)
What is next?
If you are ready to join us, please send your resume (PDF format) in English and any relevant content that you'd like to share, explaining why you'd like to join.
You can expect us to review your application within the following 4 weeks. If your application fits our requirements, we will invite you for several rounds of interviews.
BlaBlaCar is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
