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Why join us?
BlaBlaCar is launching a new business line that is set to fuel tremendous growth for the company.
As local Bus Safety & Quality Manager, you will have the unique opportunity to contribute to building a new vertical at BlaBlaCar. We are looking for someone who has the grit and motivation to join the entrepreneurial adventure.
Your mission is to offer a great service to our customers in terms of Safety and Quality standard in Germany. In this role you are attached to the Bus Operations Manager and you will grow your skills in operational excellence, customer satisfaction and crisis management.
As such, the role requires strong organizational skills, proactivity and reliability.
What you will directly contribute to
Contribute directly into the definition of Safety and Quality processes of a new business line
Real-time incident management and crisis management
Coordinate the implementation of the company's Safety and Quality policy
Verify the conformity of the service provided with the company's standards
Participate, conduct quality and safety audits among partners, write a summary and monitor the evolution of items
Organize, conduct quality controls on lines or at bus stops
Implement and evolve the Safety and Quality system by proposing action plans following audits, controls, and customer surveys
Creation, implementation and update Safety and Quality reports
Ensure technical support for production, including the development of training and professional skills