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Bus Safety & Quality Manager - Germany

Berlin

Vacancy opened 13-03-2019

Description

Why join us?

BlaBlaCar is launching a new business line that is set to fuel tremendous growth for the company.

As local Bus Safety & Quality Manager, you will have the unique opportunity to contribute to building a new vertical at BlaBlaCar. We are looking for someone who has the grit and motivation to join the entrepreneurial adventure.

Your mission is to offer a great service to our customers in terms of Safety and Quality standard in Germany. In this role you are attached to the Bus Operations Manager and you will grow your skills in operational excellence, customer satisfaction and crisis management.  

As such, the role requires strong organizational skills, proactivity and reliability.

What you will directly contribute to

  • Contribute directly into the definition of Safety and Quality processes of a new business line

  • Real-time incident management and crisis management

  • Coordinate the implementation of the company's Safety and Quality policy

  • Verify the conformity of the service provided with the company's standards

  • Participate, conduct quality and safety audits among partners, write a summary and monitor the evolution of items

  • Organize, conduct quality controls on lines or at bus stops

  • Implement and evolve the Safety and Quality system by proposing action plans following audits, controls, and customer surveys

  • Creation, implementation and update Safety and Quality reports

  • Ensure technical support for production, including the development of training and professional skills

common.workspaces

Benefits

BlaBlaBreak: yearly activity gathering all local team for a weekend together.
BlaBlaBreak: yearly activity gathering all local team for a weekend together.
BlaBlaParty
BlaBlaParty
BlaBlaSwap: yearly office swap in another BlaBlaCar office of your choice
BlaBlaSwap: yearly office swap in another BlaBlaCar office of your choice
BlaBlaTime: weekly global meeting where each team presents its main focus and activities
BlaBlaTime: weekly global meeting where each team presents its main focus and activities
Breakfast
Breakfast
Holidays
Holidays
International Weeks: each six months all local teams get together in the Paris HQ for a week
International Weeks: each six months all local teams get together in the Paris HQ for a week
Onboarding Week in Paris HQ
Onboarding Week in Paris HQ
Team Building Weekend
Team Building Weekend

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