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BlaBlaCar is the world’s leading long-distance carpooling platform – a global, trusted community of 70 million drivers and passengers in 22 countries.
The platform connects people looking to travel long distances with drivers heading the same way, so they can travel together and share the cost. With the recent integration of a coach network and a commuter carpooling service, BlaBlaCar aims to become the go-to for shared road mobility.
Affordable, convenient and user-friendly, wherever there’s a road, there’s a BlaBlaCar.
Why join us?
BlaBlaCar is launching a new business line that is set to fuel tremendous growth for the company.
As local Bus Safety & Quality Manager, you will have the unique opportunity to contribute to building a new vertical at BlaBlaCar. We are looking for someone who has the grit and motivation to join the entrepreneurial adventure.
Your mission is to offer a great service to our customers in terms of Safety and Quality standard in Germany. In this role you are attached to the Bus Operations Manager and you will grow your skills in operational excellence, customer satisfaction and crisis management.
As such, the role requires strong organizational skills, proactivity and reliability.
What you will directly contribute to
Contribute directly into the definition of Safety and Quality processes of a new business line
Real-time incident management and crisis management
Coordinate the implementation of the company's Safety and Quality policy
Verify the conformity of the service provided with the company's standards
Participate, conduct quality and safety audits among partners, write a summary and monitor the evolution of items
Organize, conduct quality controls on lines or at bus stops
Implement and evolve the Safety and Quality system by proposing action plans following audits, controls, and customer surveys
Creation, implementation and update Safety and Quality reports
Ensure technical support for production, including the development of training and professional skills
What you will need to be successful:
Excellent proficiency in Safety and Quality operations in mobility sector
5 - 10 years of experience in mobility sector
Strong organizational skills
Proactive, reliable and customer oriented.
Ability to work as a part of a team
German speaking, good level of English
Full proficiency in MS office
Owner of a driver’s licence and willingness to travel
A few practical details about the role
Start: As soon as you are ready!
Contract: Permanent contract (CDI) [or: Full-time position / Part-time position]
Compensation: Competitive package based on experience
What we offer all of our employees
A start-up spirit that fosters agility, teamwork and impact
Challenging career opportunities in a high-growth and fast-paced environment
An inspiring working environment including state-of-the-art office spaces
Free carpooling to live our value “Be The Member”
Annual BlaBlaBreak which takes us all for an unforgettable weekend
Possibility to do a BlaBlaSwap once a year and go work from another BlaBlaOffice abroad
Bi-Weekly BlaBlaTalks when we learn from each other
Weekly Tech Demos
What is next
If you are ready to join our exciting journey, please apply below: upload your resume in English (PDF format) and answer our questions in English.
Kindly note that only complete applications will be reviewed by our hiring team and that all your information will be kept confidential.
You can expect us to review your application within the following 3 weeks. If your application and profile fit our requirements, we will invite you for a series of interviews.
BlaBlaCar is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.