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Central Booking System Team Manager - BlaBlaBus

Aftersales
Agile
Revenue Management

Description

Company Description

BlaBlaCar is the world’s leading long-distance carpooling platform – a global, trusted community of 70 million drivers and passengers in 22 countries. The platform connects people looking to travel long distances with drivers heading the same way, so they can travel together and share the cost. With the recent integration of a coach network and a commuter carpooling service, BlaBlaCar aims to become the go-to for shared road mobility. Affordable, convenient and user-friendly, wherever there’s a road, there’s a BlaBlaCar.

Job Description

BlaBlaCar is launching a new business line that is set to fuel tremendous growth for the company.

As Central Booking System Team Manager you will have the unique opportunity to contribute to the expansion of the European bus market.

The Inventory Management System is the central tool used by all stakeholders of the bus business. This system manages Commercial Transport Plan, Pricing & Revenue Management, Bookings, Aftersales, Distribution Channels Connections, Passengers Management and various modules around these domains.

The Central Booking System Team Manager will lead the IMS strategy in this context of growth, with the challenge to develop advanced features and mechanisms that will support our business ambitions.

What you will be in charge of:

  • Maintain the system availability and quality in accordance to predefined SLAs and business needs;

  • Relationship and contract follow-up with the software editor, based abroad;

  • Communicate and negotiate with them in order to develop our partnership relationship and guarantee BlaBlaCar's interests;

  • Draw a new communication plan to insure to users the best experience;

  • Manage the change to insure a smooth go-live for each releases;

  • Manage projects of evolutions and new features in accordance with stakeholders;

  • Put in place robust and reliable processes to achieve the above, including System Setup and QA which are critical in this area;

  • Manage and develop a young and dynamics 4 people team;

  • Participate in the definition of the overall Pro services roadmap and ensure the successful execution of the parts that rely on the IMS;

  • Explore and benchmark other IMS solution, and propose technical or functional projects to bring assets to the business.

Qualifications

What you will need to be successful:

  • 7+ years of professional experience

  • Prior experience in owning supplier relationships

  • Prior experience in software implementation or migration

  • A first experience in resources management

  • Experience in transportation is a strong plus

  • Enjoy working as a team-player and learning from others

  • Certified in Agile methodology

  • Strong analytical skills, pro-active, and sense of business priorities

  • Source of evolution proposals

  • Fluent in English

Additional Information

A few practical details about the role

  • Start: As soon as you are ready!

  • Location: Paris HQ

  • Contract: Permanent contract (CDI)

  • Compensation: Competitive package based on experience

What we offer all of our employees:

  • A start-up spirit that fosters agility, teamwork and impact

  • Challenging career opportunities in a high-growth and fast-paced environment

  • An inspiring working environment including state-of-the-art office spaces

  • Free carpooling to live our value “Be The Member”

  • Annual BlaBlaBreak which takes us all for an unforgettable weekend

  • Bi-Weekly BlaBlaTalks when we learn from each other

  • Weekly Tech Demos

What is next ? 

If you are ready to join our exciting journey, please apply below: upload your resume in English (PDF format) and answer our questions in English.

Kindly note that only complete applications will be reviewed by our hiring team and that all your information will be kept confidential.

You can expect us to review your application within the following 3 weeks. If your application fits our requirements, we will first invite you to an interview call followed by a case study and 2 onsite interviews.

BlaBlaCar is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

common.workspaces

Benefits

BlaBlaBreak: yearly activity gathering all local team for a weekend together.
BlaBlaBreak: yearly activity gathering all local team for a weekend together.
BlaBlaParty
BlaBlaParty
BlaBlaSwap: yearly office swap in another BlaBlaCar office of your choice
BlaBlaSwap: yearly office swap in another BlaBlaCar office of your choice
BlaBlaTime: weekly global meeting where each team presents its main focus and activities
BlaBlaTime: weekly global meeting where each team presents its main focus and activities
Breakfast
Breakfast
Holidays
Holidays
International Weeks: each six months all local teams get together in the Paris HQ for a week
International Weeks: each six months all local teams get together in the Paris HQ for a week
Onboarding Week in Paris HQ
Onboarding Week in Paris HQ
Team Building Weekend
Team Building Weekend