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Data Quality & Process Manager

MS Office
Revenue Management
Sales
Sales Process

Description

Company Description

BlaBlaCar’s vision is to bring fairness, freedom and fraternity to the world of travel.

BlaBlaCar was created in 2006 with one dream in mind: fill the millions of empty seats on the road to create an efficient, affordable and friendly way to travel. Today, our global, trusted community counts 75 million members in 22 countries, enabling a smarter, large scale and truly sustainable transport network. 

Born from a simple idea of people sharing their rides, BlaBlaCar’s ambition is to become the go-to marketplace for shared road mobility. We offer long distance carpooling service, a commuting carpooling service, and since 2018  a marketplace bus service too. A filled bus emits one third of the emissions per passenger kilometer as an average car. So we want to fill those seats too! 

In 2018, 84 million travellers used BlaBlaCar globally saving 1.6 million tons of CO2. Meanwhile we enabled human connections, bringing people closer together in more ways than one with 87% of members say that carpooling is an enriching experience. 

BlaBlaCar offers a truly and unique international environment with a team counting 35 nationalities,  serving a global member-base from 8 offices in Berlin, Kiev, Madrid, Milan, Moscow, Paris (HQ), São Paulo, Warsaw. English is the official spoken language across BlaBlaCar. We are privately-held and founder-led. Our team of 500 employees is entrepreneurial, passionate, and fundamentally mission-driven. 

Job Description

Why join us?

BlaBlaCar is launching a new business line that is set to fuel tremendous growth for the company.

As Process & Dara Quality Manager, you will have the opportunity to be one cornerstone of the new coaches services. We are looking for someone who has the grit and motivation to join the entrepreneurial adventure.  

Your mission is to manage and improve all the processes, tools and data used by central and local teams to expand the network of our new bus service all around Europe.  You will be one of the key resources of Network and Operations Central Team. This team has been newly created and one of its main challenges is to develop operational excellence in our go-to-market and expansion processes.

What you will directly contribute to

  • Coordinating bus network go-to-market with local and central teams
  • Ensuring application of operational processes, quality of data, accuracy of planning and consistency of reporting
  • Optimizing our sales, revenue management and network processes by auditing and           optimizing existing flows
  • Improving and ensuring consistency of our central database tracking expansion progress for all European countries
  • Being the business owner of our tool, built with Airtable a new database management software: improving process according to new business needs, ensuring on-going support of local teams in using the tool and accuracy of data throughout the sales process, analyzing data to raise alerts and proposing corrective actions
  • Participating in defining and implementing best-in-class network design tool 
  • Leading new projects contributing to Network and Operations Team performance and           operational excellence

Qualifications

What you will need to be successful

  • Strong organizational and analytical skills
  • Process and data driven
  • Proactive, reliable and customer oriented
  • Ability to work as part of a team, with stakeholders all over Europe
  • English speaking
  • Full proficiency in MS office and appetency for database management systems

Additional Information

A few practical details about the role

  • Start: As soon as you are ready!

  • Location: Paris 

  • Contract: Permanent contract (CDI)

  • Compensation: Competitive package based on experience

What we offer all of our employees:

  • The opportunity to have a meaningful impact, building a CO2-saving global travel network enabling strong human connections too. 

  • A strong “Fun & Serious” company culture  

  • An international environment with a team counting 35 nationalities,  serving a global member-base from 8 offices around the world (Berlin, Kiev, Madrid, Milan, Moscow, Paris (HQ), São Paulo, Warsaw)

  • State-of-the-art office spaces, in a great location

And some other great perks!

  •  Free carpooling to live our value “Be The Member”. 

  • Annual BlaBlaBreak which takes us all for an unforgettable weekend

  • Possibility to work from another BlaBlaOffice abroad for a week once a year (BlaBlaSwap)

  • A start-up spirit grounded in agility & teamwork 

  • Challenging career opportunities in a high-growth and fast-paced environment 

  • Bi-Weekly team-all BlaBlaTalks to learn from each other

  • Weekly Tech Demos, so that we’re all up to date with where our product stands

What is next ? 

If you are ready to join our exciting journey, please apply below: upload your resume in English (PDF format) and answer our questions in English.

Kindly note that only complete applications will be reviewed by our hiring team and that all your information will be kept confidential.

You can expect us to review your application within the following 3 weeks. If your application fits our requirements, we will first invite you fir an analytical test followed by 2/3 interviews and a case study.

BlaBlaCar is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

common.workspaces

Benefits

BlaBlaBreak: yearly activity gathering all local team for a weekend together.
BlaBlaBreak: yearly activity gathering all local team for a weekend together.
BlaBlaParty
BlaBlaParty
BlaBlaSwap: yearly office swap in another BlaBlaCar office of your choice
BlaBlaSwap: yearly office swap in another BlaBlaCar office of your choice
BlaBlaTime: weekly global meeting where each team presents its main focus and activities
BlaBlaTime: weekly global meeting where each team presents its main focus and activities
Breakfast
Breakfast
Holidays
Holidays
International Weeks: each six months all local teams get together in the Paris HQ for a week
International Weeks: each six months all local teams get together in the Paris HQ for a week
Onboarding Week in Paris HQ
Onboarding Week in Paris HQ
Team Building Weekend
Team Building Weekend

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