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BlaBlaCar is the world’s leading long-distance carpooling platform – a global, trusted community of 70 million drivers and passengers in 22 countries.
The platform connects people looking to travel long distances with drivers heading the same way, so they can travel together and share the cost.
With the recent integration of a coach network and a commuter carpooling service, BlaBlaCar aims to become the go-to for shared road mobility.
Affordable, convenient and user-friendly, wherever there’s a road, there’s a BlaBlaCar.
Why join us?
BlaBlaCar is launching a new business line that is set to fuel tremendous growth for the company.
As Head of Global Bus Operations, you will have the unique opportunity to contribute to building a new vertical at BlaBlaCar. We are looking for someone who has the grit and motivation to join the entrepreneurial adventure.
Your mission is to manage and coordinate bus operations across all markets. In this role you will grow your skills in operations excellence, crisis management, communication and team management. You will manage a team in charge of Safety & Quality, Traffic control and Ground experience. You will have close interactions with our local teams (Country managers, Bus Operations Managers, Bus partners …) and central team.
As such, the role requires a strong commitment, humility, organisation and inter-personal skills.
What you will directly contribute to:
Management and coordination of bus operations : managing bus stops, quality and security process, presence in hubs, customer experience
Be the central point of contact for our local Operational teams regarding the operational business
Manage a team of bus operation specialists
Define and implement our operations excellence (safety & quality standards, audits, customer satisfaction, ect)
Ability to manage complexity on the ground
Ability to manage relationships with external stakeholders
What you will need to be successful
15+ years of experience in bus transport operations
Robust, ability to deal with complex situations on the ground
Be humble, structured, organized, rational and a relentless doer
Strong communication and interpersonal skills
Operational agility and solution-driven mindset
Fluent in English, good level of German is a plus
Owner of a driver’s licence and willingness to travel
A few practical details about the role
Start: As soon as you are ready!
Contract: Permanent contract and Fixed-term contract
Compensation: Competitive package based on experience
What we offer all of our employees:
A start-up spirit that fosters agility, teamwork and impact
Challenging career opportunities in a high-growth and fast-paced environment
An inspiring working environment including state-of-the-art office spaces
Free carpooling and buses rides to live our value “Be The Member”
Annual BlaBlaBreak which takes us all for an unforgettable weekend
Possibility to do a BlaBlaSwap once a year and go work from another BlaBlaOffice abroad
Bi-Weekly BlaBlaTalks when we learn from each other
Weekly Tech Demos
What is next?
If you are ready to join our exciting journey, please apply below: upload your resume in English (PDF format) and and any relevant content that you'd like to share, explaining why you'd like to join.
Kindly note that only complete applications will be reviewed by our hiring team and that all your information will be kept confidential.
You can expect us to review your application within the following 3 weeks. If your application and profile fit our requirements, we will invite you for a series of interviews.
BlaBlaCar is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.