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Operation Manager (Bus Stops) - Berlin

Created on 25-06-2019
Location Berlin


Company Description

BlaBlaCar is the world’s leading long-distance carpooling platform – a global, trusted community of 70 million drivers and passengers in 22 countries. 

The platform connects people looking to travel long distances with drivers heading the same way, so they can travel together and share the cost. With the recent integration of a coach network and a commuter carpooling service, BlaBlaCar aims to become the go-to for shared road mobility. 

Affordable, convenient and user-friendly, wherever there’s a road, there’s a BlaBlaCar.

Job Description

Why join us?

BlaBlaCar is launching a new business line that is set to fuel tremendous growth for the company.

As local Operation Manager, you will have the unique opportunity to contribute to building a new vertical at BlaBlaCar.

Your mission is to coordinate bus stops and insure that the service offered is provided to passengers in Germany. In this role you are attached to the Bus Operations Manager, and you will be the operational contact of the stopping points.

As such, the role requires a high reactivity, strong communication, organizational and negotiation skills.

We are looking for someone who has the grit and motivation to join the entrepreneurial adventure.

What you will directly contribute to

  • Obtain the necessary authorizations for the establishment of a stop point

  • Regular monitoring of stop points and implementation of the signalization

  • Operational and daily management of stations

  • Implementation of the customer experience in the stops (signage, boarding process…)

  • Negotiation with bus stations to better define the bus slots

  • Implementation of the relevant ticketing and operational systems, processes and procedures to support smooth day-to-day operations at all bus stops

  • Manage relationships with providers, institutions, local authorities, terminal manager…


What you will need to be successful

  • You have 2+ years experience in an. operation related position

  • High social, communication and negotiation skills

  • Organized, rigorous, proactive, and reliable

  • Independent self-starter; with a strong hands-on mentality, who want to be part to help build our new business unit in Berlin.

  • High willingness to travel to build up our bus infrastructure in Germany.

Additional Information

A few practical details about the role

  • Start: As soon as you are ready!

  • Location: Berlin

  • Contract: Permanent contract (CDI) [or: Full-time position / Part-time position]

  • Compensation: Competitive package based on experience

What we offer all of our employees

  • A start-up spirit that fosters agility, teamwork and impact

  • Challenging career opportunities in a high-growth and fast-paced environment

  • An inspiring working environment including state-of-the-art office spaces

  • Free carpooling to live our value “Be The Member”

  • Annual BlaBlaBreak which takes us all for an unforgettable weekend

  • Possibility to do a BlaBlaSwap once a year and go work from another BlaBlaOffice abroad

  • Bi-Weekly BlaBlaTalks when we learn from each other

  • Weekly Tech Demos

What is next

If you are ready to join our exciting journey, please apply below: upload your resume in English (PDF format) and answer our questions in English.

Kindly note that only complete applications will be reviewed by our hiring team and that all your information will be kept confidential.

You can expect us to review your application within the following 3 weeks. If your application and profile fit our requirements, we will invite you for a series of interviews.  

BlaBlaCar is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.


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