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Traffic Control Team Leader

MS Office

Description

Company Description

BlaBlaCar’s vision is to bring fairness, freedom and fraternity to the world of travel. Born from a simple idea of people sharing their ride at scale, BlaBlaCar’s mission is to become the go-to market place for shared road mobility and solve low car occupancy at a global scale. Single occupancy car travel is one the biggest source of CO2 emissions globally and an economic nonsense for travellers. In 2018, over 85 million travellers used BlaBlaCar globally saving 1.8 million tons of CO2 globally.

BlaBlaCar is a global, trusted community of 70 million members operating a long distance carpooling service, a market place bus service and a commuting carpooling service, in 22 countries, all leading to building a smarter, large scale and truly sustainable transport network.

Our team of 500 employees is very entrepreneurial and international, with offices in 8 countries around the globe. We are founder-led and privately-held.

Job Description

What you will directly contribute to:

  • Tracking the current traffic situation of the bus service and inform passengers about delays and malfunctions

  • Taking on the coordination responsibility of personnel and vehicle deployment in case of any changes

  • Interacting daily with diverse operational interlocutors

  • Taking measures to avoid any malfunctions, to minimize their effects and quickly implement alternative solutions

  • Optimizing operational processes to guarantee the quality of our service

  • Being the team referent during your shift

Qualifications

What you will need to be successful:

  • Previous experience as a team leader

  • Experience in at least one of the following fields:

    • Transport management, operations or similar

    • Customer service

    • Driver / vehicle disposition

  • Advanced MS Office skills

  • Interpersonal skills, team-player

  • Operational agility & solution-driven mindset

  • Flexible and prepared to work in shifts (24/7)

  • Full proficiency in German and English. Any other European language is a plus

Additional Information

A few practical details about the role

  • Start: As soon as you are ready!

  • Location: Paris HQ

  • Contract: Permanent contract (CDI)

  • Compensation: Competitive package based on experience

What we offer all of our employees

  • A start-up spirit that fosters agility, teamwork and impact

  • Challenging career opportunities in a high-growth and fast-paced environment

  • An inspiring working environment including state-of-the-art office spaces

  • Free carpooling to live our value “Be The Member”

  • Annual BlaBlaBreak which takes us all for an unforgettable weekend

  • Possibility to do a BlaBlaSwap once a year and go work from another BlaBlaOffice abroad

  • Bi-Weekly BlaBlaTalks when we learn from each other

  • Weekly Tech Demos

What is next?

If you are ready to join our exciting journey, please apply below: upload your resume in English (PDF format) and answer our questions in English.

Kindly note that only complete applications will be reviewed by our hiring team and that all your information will be kept confidential.

BlaBlaCar is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

common.workspaces

Benefits

BlaBlaBreak: yearly activity gathering all local team for a weekend together.
BlaBlaBreak: yearly activity gathering all local team for a weekend together.
BlaBlaParty
BlaBlaParty
BlaBlaSwap: yearly office swap in another BlaBlaCar office of your choice
BlaBlaSwap: yearly office swap in another BlaBlaCar office of your choice
BlaBlaTime: weekly global meeting where each team presents its main focus and activities
BlaBlaTime: weekly global meeting where each team presents its main focus and activities
Breakfast
Breakfast
Holidays
Holidays
International Weeks: each six months all local teams get together in the Paris HQ for a week
International Weeks: each six months all local teams get together in the Paris HQ for a week
Onboarding Week in Paris HQ
Onboarding Week in Paris HQ
Team Building Weekend
Team Building Weekend

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