Description
Company Description
BlaBlaCar’s vision is to bring fairness, freedom and fraternity to the world of travel. Born from a simple idea of people sharing their ride at scale, BlaBlaCar’s mission is to become the go-to market place for shared road mobility and solve low car occupancy at a global scale. Single occupancy car travel is one the biggest source of CO2 emissions globally and an economic nonsense for travellers. In 2018, over 85 million travellers used BlaBlaCar globally saving 1.8 million tons of CO2 globally.
BlaBlaCar is a global, trusted community of 70 million members operating a long distance carpooling service, a market place bus service and a commuting carpooling service, in 22 countries, all leading to building a smarter, large scale and truly sustainable transport network.
Our team of 500 employees is very entrepreneurial and international, with offices in 8 countries around the globe. We are founder-led and privately-held.
Job Description
What you will directly contribute to:
Tracking the current traffic situation of the bus service and inform passengers about delays and malfunctions
Taking on the coordination responsibility of personnel and vehicle deployment in case of any changes
Interacting daily with diverse operational interlocutors
Taking measures to avoid any malfunctions, to minimize their effects and quickly implement alternative solutions
Optimizing operational processes to guarantee the quality of our service
Being the team referent during your shift
Qualifications
What you will need to be successful:
Previous experience as a team leader
Experience in at least one of the following fields:
Transport management, operations or similar
Customer service
Driver / vehicle disposition
Advanced MS Office skills
Interpersonal skills, team-player
Operational agility & solution-driven mindset
Flexible and prepared to work in shifts (24/7)
Full proficiency in German and English. Any other European language is a plus
Additional Information
A few practical details about the role
Start: As soon as you are ready!
Location: Paris HQ
Contract: Permanent contract (CDI)
Compensation: Competitive package based on experience
What we offer all of our employees
A start-up spirit that fosters agility, teamwork and impact
Challenging career opportunities in a high-growth and fast-paced environment
An inspiring working environment including state-of-the-art office spaces
Free carpooling to live our value “Be The Member”
Annual BlaBlaBreak which takes us all for an unforgettable weekend
Possibility to do a BlaBlaSwap once a year and go work from another BlaBlaOffice abroad
Bi-Weekly BlaBlaTalks when we learn from each other
Weekly Tech Demos
What is next?
If you are ready to join our exciting journey, please apply below: upload your resume in English (PDF format) and answer our questions in English.
Kindly note that only complete applications will be reviewed by our hiring team and that all your information will be kept confidential.
BlaBlaCar is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.