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104 job openings

Berlin

Industry

Furniture & Related

Foundation Date

2014

Casper Sleep

Berlin

Story

We know all too well that our days are defined by how we spend our nights. But what if you could guarantee that every night was sated with slumber so that every day brimmed with brilliance? Casper is the Lifestyle Sleep Brand, finally putting the attention on “sleep”, that it deserves. We are one of the fastest growing consumer brands of all time and according to the Time Magazine we belong to the 25 best inventions in 2015, mentioning only one of several awards. Read more

Vision

We believe that the foundation of Casper´s success is not only the high product quality but also the outstanding company culture based on the choice of our talent.

Company growth

Job Opportunities



Vacancy opened 22-05-2019
Location: New York

Job purpose :
Looking for a job to get you out of bed?

Energetic, enthusiastic and results driven, our Product Consultants (Sales) Specialists are the front line business drivers at Casper. As a PC Specialist, you are the customer’s first impression of Casper and the voice of the Casper brand! You will become an expert in Casper’s products, services, and the company to help customers best determine the right products to fit their needs. You love the idea of being part of the reason a customer is joining the Casper family. Our team of passionate Product Consultants guide customers through a consultative conversation allowing us to determine the best solution for each customer. Above all, our Product Consultant Specialists are strong communicators who are able to understand the needs of our customers, to develop lasting relationships with our customers, as well as help them understand how we can help them sleep & live better - and we’ll stop at nothing to do just that!

Casper (casper.com) was created to re-imagine sleep from the ground up, beginning with its obsessively engineered, outrageously comfortable mattress. All of Casper’s sleep products — including its pillow, bedding, and furniture — are developed in-house by the company’s award-winning R&D team in San Francisco. Casper was named one of Fast Company’s Most Innovative Companies in the World and its eponymous mattress was crowned one of TIME Magazine's Best Inventions.

We are deeply committed to building a diverse and inclusive workforce so that we represent all those who dream big equally.

When you’re not catching zzz’s, this is what you’ll do
  • Act as the voice of Casper on the front lines, delivering joyful experiences and developing lasting relationships with customers via phone calls, and emails.
  • Focus on achieving and exceeding individual & team sales goals
  • Maximize sales through excellent customer service and product knowledge
  • Manage inside sales process from lead to close
  • Work professionally with fellow sales specialists in a team environment
  • Collaborate on lead generation and sales with Customer Experience and Marketing, as needed
  • Provide outstanding customer service at all times
  • Report to PC Manager
  • Our dream candidate is...
  • Positive energy, openness to coaching and feedback and a proactive sales mindset to consistently meet and exceed goals
  • Passionate about Casper’s goal of helping people dream their way to better lives, you inspire and educate others about all that we have to offer
  • A quick learner - you’re able to think on your feet
  • Strong organizational skills and attention to detail
  • Excellent written and verbal communication skills
  • Entrepreneurial spirit; desire to exceed sales goals
  • A “no task is too small” attitude and the endurance to consistently deliver amazing customer experiences without exception
  • Ability to work at least one of the following: Monday evenings, Friday evenings, weekends, and holidays (such as Black Friday, Cyber Monday, Memorial Day)
  • Punctuality and adherence to the work schedule
  • The syrup on your waffles
  • Participation in our HQ bonus program for some splurging and equity so that you’re part of the Casper family.
  • Medical, vision, and dental insurance to help you with those coughs or cavities (too many waffles...)..
  • Wellness programs like cash incentives for tracking sleep and fitness, credits for your favorite studios and in-office activities
  • Unlimited vacation policy.  If you need time off just take it; we trust you!
  • Catered lunches twice a week to give you time to catch up with your teammate
  • Free snacks and coffee, including a huge breakfast selection (10 types of cereal anyone?)
  • A full gifted bed set when you join and product discounts for friends and family!
  •  

    If you dream about this stuff this job is probably right for you.  We look forward to learning more about you!

    Vacancy opened 21-05-2019
    Location: Kansas City

    Job purpose :

    Looking for a job to get you out of bed?

    About Casper:

    Casper (casper.com) was created to re-imagine sleep from the ground up, beginning with its obsessively engineered, outrageously comfortable mattress. All of Casper’s sleep products — including its pillow, bedding, and furniture — are developed in-house by the company’s award-winning R&D team in San Francisco. Casper was named one of Fast Company’s Most Innovative Companies in the World and its eponymous mattress was crowned one of TIME Magazine's Best Inventions.

    Casper’s Retail story began in 2017 with The Casper Wake-Up. Alongside its success, Casper opened 15 pop-up shops across the U.S. After an exciting beginning with Retail, Casper opened its first permanent store in NYC in 2018, and announced the plan to open 200 stores across the country and in Canada. Join the Dream Team as the Casper family continues to grow!

    We are deeply committed to building a diverse and inclusive workforce so that we represent all those who dream big equally.

    Nuts and Bolts:

    At Casper, we believe that better sleep makes for better living.  We design products and experiences to help you dream your way to a better life! We are looking for a naturally charismatic leader with exceptional service and sales acumen to be the Associate Store Manager. You will oversee staff and day-to-day operations alongside the Store Manager. You will help benchmark Casper's offline experience by nurturing a customer-centric and consultative sales culture. You are passionate about people management and recognize that getting the best from your teams requires leading by example, active coaching and investing in their development. You have a practical sensibility when it comes to customer journey and excel in data-driven decision making.

     

    When you’re not catching zzz’s, this is what you’ll do

    The Customer

  • Create an engaging customer experience that focuses on building relationships through the connection and relation of our brand and brand values.
  • Evangelize the Casper mission of sleep and increase customer awareness.
  • Protect and enhance the Casper omni channel customer journey.
  • Be the voice of the customer, ensuring insights and opportunities to improve brand, product and services are communicated back to the Casper organization.
  • Responsible for meeting/exceeding sales plans and increasing Casper’s market penetration rate.
  • The Team

  • Assume managerial duties in the absence of the manager, including staff scheduling, opening/closing, inventory management, upholding visual brand standards, maintaining safe working conditions and facilities maintenance.
  • Recruit, retain and develop a unique talent pool through continuous daily networking and interviewing prospective candidates.
  • Develop, coach, and mentor a world class service-minded and high performing team.
  • Foster an inspiring environment of engagement and learning, empowering team members to realize their full potential.
  • Maintain performance culture of ownership, continuous improvement and goal achievement.
  • Implement and supervise ongoing training and feedback with the team.
  • Work with the fleet to build out back of house processes and manage continuous improvements.
  • Our dream candidate has...

  • 3+ years minimum experience as a people leader in a retail, sales, customer service or hospitality industry.
  • Exceptional leadership capabilities with a track record of attracting, developing, and motivating top talent, swiftly adapting to change, and leading others through the fast paced environments
  • Financial management experience with success in driving top-line sales, interpreting reporting data, managing payroll budgets, and controlling expense.
  • Deep and demonstrated understanding of service excellence in a consumer environment.
  • Excellent communication skills with a knack for building consensus via influence.
  • The desire to work in a fast paced, entrepreneurial environment – understands the importance of experimentation and iteration.
  • Willing to relocate for growth opportunities
  • Fluency in Salesforce preferred
  • Must be able to lift at least 50lbs
  • Bachelor’s Degree or equivalent
  •  

    If you dream about this stuff this job is probably right for you.  We look forward to learning more about you, but if you’re feeling sleepy, take a nap before applying!

    Vacancy opened 21-05-2019
    Location: Kansas City

    Job purpose :

    Looking for a job to get you out of bed?

    About Casper:

    Casper (casper.com) was created to re-imagine sleep from the ground up, beginning with its obsessively engineered, outrageously comfortable mattress. All of Casper’s sleep products — including its pillow, bedding, and furniture — are developed in-house by the company’s award-winning R&D team in San Francisco. Casper was named one of Fast Company’s Most Innovative Companies in the World and its eponymous mattress was crowned one of TIME Magazine's Best Inventions.

    Casper’s Retail story began in 2017 with The Casper Wake-Up. Alongside its success, Casper opened 15 pop-up shops across the U.S. After an exciting beginning with Retail, Casper opened its first permanent store in NYC in 2018, and announced the plan to open 200 stores across the country and in Canada. Join the Dream Team as the Casper family continues to grow!

    Nuts and Bolts:

    At Casper, we believe that better sleep makes for better living.  We design products and experiences to help you dream your way to a better life!

    We are looking for a naturally charismatic leader with exceptional service and sales acumen to be General/Store Manager. You will drive the growth of Casper in your respective market. You will develop a customer centric environment and a consultative sales culture. You are passionate about people management and recognize that getting the best from your teams requires leading by example, active coaching and investing in their development. You have a practical sensibility when it comes to customer journey and excel in data-driven decision making.

    We are deeply committed to building a diverse and inclusive workforce so that we represent all those who dream big equally.

    When you’re not catching zzz’s, this is what you’ll do...

    The Business

  • Responsible for meeting/exceeding sales plans and increasing Casper’s market penetration rate.
  • Oversee Store P&L and achieve EBIDTA targets by managing payroll, other operating, visual and marketing expenses.
  • Oversee management and movement of inventory to minimize carrying costs, reduce cost of goods and improve store productivity.
  • Create business driving strategies and Quarterly/Annual business plans, which may consist of identifying marketing opportunities, new selling/clienteling strategies, event calendars, sale target setting and regular business reviews with leadership
  • The Customer

  • Create an engaging customer experience that focuses on building relationships through the connection and relation of our brand and brand values.
  • Evangelize the Casper mission of sleep and increase customer awareness
  • Protect and enhance the Casper omni channel customer journey.
  • Be the voice of the customer, ensuring insights and opportunities to improve brand, product and services are communicated back to the Casper organization
  • The Team

  • Recruit, retain and develop a unique talent pool through continuous daily networking and interviewing prospective candidates.
  • Develop, coach, and mentor a world class service-minded and high performing team.
  • Foster an inspiring environment of engagement and learning, empowering team members to realize their full potential.
  • Ensure that all training and development programs are implemented and monitored for success.
  • Perform annual performance evaluations for direct reports while overseeing the process for the entire store.
  • Maintain performance culture of ownership, continuous improvement and goal achievement.
  • Maintain safe working conditions and facilities maintenance.
  • Build and promote strong collaborative relationships across the fleet and HQ.
  • Our dream candidate has

  • 5+ years minimum experience as a people leader in a retail, sales, customer service or hospitality industry.
  • Exceptional leadership capabilities with a track record of attracting, developing, and motivating top talent, swiftly adapting to change, and leading others through the fast paced environments
  • Financial management experience with success in driving top-line sales, interpreting reporting data, managing payroll budgets, and controlling expense.
  • Deep and demonstrated understanding of service excellence in a consumer environment.
  • Excellent communication skills with a knack for building consensus via influence.
  • The desire to work in a fast paced, entrepreneurial environment – understands the importance of experimentation and iteration.
  • Fluency in Salesforce preferred
  • Ability to lift at least 50lb
  • Bachelor’s Degree or equivalent
  • Willing to relocate for growth opportunities
  • Vacancy opened 21-05-2019
    Location: Miami

    Job purpose :

    Looking for a job to get you out of bed?

    About Casper:

    Casper (casper.com) was created to re-imagine sleep from the ground up, beginning with its obsessively engineered, outrageously comfortable mattress. All of Casper’s sleep products — including its pillow, bedding, and furniture — are developed in-house by the company’s award-winning R&D team in San Francisco. Casper was named one of Fast Company’s Most Innovative Companies in the World and its eponymous mattress was crowned one of TIME Magazine's Best Inventions.

    Casper’s Retail story began in 2017 with The Casper Wake-Up. Alongside its success, Casper opened 15 pop-up shops across the U.S. After an exciting beginning with Retail, Casper opened its first permanent store in NYC in 2018, and announced the plan to open 200 stores across the country and in Canada. Join the Dream Team as the Casper family continues to grow!

    Nuts and Bolts:

    At Casper, we believe that better sleep makes for better living.  We design products and experiences to help you dream your way to a better life!

    We are looking for a naturally charismatic leader with exceptional service and sales acumen to be General/Store Manager. You will drive the growth of Casper in your respective market. You will develop a customer centric environment and a consultative sales culture. You are passionate about people management and recognize that getting the best from your teams requires leading by example, active coaching and investing in their development. You have a practical sensibility when it comes to customer journey and excel in data-driven decision making.

    We are deeply committed to building a diverse and inclusive workforce so that we represent all those who dream big equally.

    When you’re not catching zzz’s, this is what you’ll do...

    The Business

  • Responsible for meeting/exceeding sales plans and increasing Casper’s market penetration rate.
  • Oversee Store P&L and achieve EBIDTA targets by managing payroll, other operating, visual and marketing expenses.
  • Oversee management and movement of inventory to minimize carrying costs, reduce cost of goods and improve store productivity.
  • Create business driving strategies and Quarterly/Annual business plans, which may consist of identifying marketing opportunities, new selling/clienteling strategies, event calendars, sale target setting and regular business reviews with leadership
  • The Customer

  • Create an engaging customer experience that focuses on building relationships through the connection and relation of our brand and brand values.
  • Evangelize the Casper mission of sleep and increase customer awareness
  • Protect and enhance the Casper omni channel customer journey.
  • Be the voice of the customer, ensuring insights and opportunities to improve brand, product and services are communicated back to the Casper organization
  • The Team

  • Recruit, retain and develop a unique talent pool through continuous daily networking and interviewing prospective candidates.
  • Develop, coach, and mentor a world class service-minded and high performing team.
  • Foster an inspiring environment of engagement and learning, empowering team members to realize their full potential.
  • Ensure that all training and development programs are implemented and monitored for success.
  • Perform annual performance evaluations for direct reports while overseeing the process for the entire store.
  • Maintain performance culture of ownership, continuous improvement and goal achievement.
  • Maintain safe working conditions and facilities maintenance.
  • Build and promote strong collaborative relationships across the fleet and HQ.
  • Our dream candidate has

  • 5+ years minimum experience as a people leader in a retail, sales, customer service or hospitality industry.
  • Exceptional leadership capabilities with a track record of attracting, developing, and motivating top talent, swiftly adapting to change, and leading others through the fast paced environments
  • Financial management experience with success in driving top-line sales, interpreting reporting data, managing payroll budgets, and controlling expense.
  • Deep and demonstrated understanding of service excellence in a consumer environment.
  • Excellent communication skills with a knack for building consensus via influence.
  • The desire to work in a fast paced, entrepreneurial environment – understands the importance of experimentation and iteration.
  • Fluency in Salesforce preferred
  • Ability to lift at least 50lb
  • Bachelor’s Degree or equivalent
  • Willing to relocate for growth opportunities
  • Vacancy opened 21-05-2019
    Location: Miami

    Job purpose :

    Looking for a job to get you out of bed?

    About Casper:

    Casper (casper.com) was created to re-imagine sleep from the ground up, beginning with its obsessively engineered, outrageously comfortable mattress. All of Casper’s sleep products — including its pillow, bedding, and furniture — are developed in-house by the company’s award-winning R&D team in San Francisco. Casper was named one of Fast Company’s Most Innovative Companies in the World and its eponymous mattress was crowned one of TIME Magazine's Best Inventions.

    Casper’s Retail story began in 2017 with The Casper Wake-Up. Alongside its success, Casper opened 15 pop-up shops across the U.S. After an exciting beginning with Retail, Casper opened its first permanent store in NYC in 2018, and announced the plan to open 200 stores across the country and in Canada. Join the Dream Team as the Casper family continues to grow!

    We are deeply committed to building a diverse and inclusive workforce so that we represent all those who dream big equally.

    Nuts and Bolts:

    At Casper, we believe that better sleep makes for better living.  We design products and experiences to help you dream your way to a better life! We are looking for a naturally charismatic leader with exceptional service and sales acumen to be the Associate Store Manager. You will oversee staff and day-to-day operations alongside the Store Manager. You will help benchmark Casper's offline experience by nurturing a customer-centric and consultative sales culture. You are passionate about people management and recognize that getting the best from your teams requires leading by example, active coaching and investing in their development. You have a practical sensibility when it comes to customer journey and excel in data-driven decision making.

     

    When you’re not catching zzz’s, this is what you’ll do

    The Customer

  • Create an engaging customer experience that focuses on building relationships through the connection and relation of our brand and brand values.
  • Evangelize the Casper mission of sleep and increase customer awareness.
  • Protect and enhance the Casper omni channel customer journey.
  • Be the voice of the customer, ensuring insights and opportunities to improve brand, product and services are communicated back to the Casper organization.
  • Responsible for meeting/exceeding sales plans and increasing Casper’s market penetration rate.
  • The Team

  • Assume managerial duties in the absence of the manager, including staff scheduling, opening/closing, inventory management, upholding visual brand standards, maintaining safe working conditions and facilities maintenance.
  • Recruit, retain and develop a unique talent pool through continuous daily networking and interviewing prospective candidates.
  • Develop, coach, and mentor a world class service-minded and high performing team.
  • Foster an inspiring environment of engagement and learning, empowering team members to realize their full potential.
  • Maintain performance culture of ownership, continuous improvement and goal achievement.
  • Implement and supervise ongoing training and feedback with the team.
  • Work with the fleet to build out back of house processes and manage continuous improvements.
  • Our dream candidate has...

  • 3+ years minimum experience as a people leader in a retail, sales, customer service or hospitality industry.
  • Exceptional leadership capabilities with a track record of attracting, developing, and motivating top talent, swiftly adapting to change, and leading others through the fast paced environments
  • Financial management experience with success in driving top-line sales, interpreting reporting data, managing payroll budgets, and controlling expense.
  • Deep and demonstrated understanding of service excellence in a consumer environment.
  • Excellent communication skills with a knack for building consensus via influence.
  • The desire to work in a fast paced, entrepreneurial environment – understands the importance of experimentation and iteration.
  • Willing to relocate for growth opportunities
  • Fluency in Salesforce preferred
  • Must be able to lift at least 50lbs
  • Bachelor’s Degree or equivalent
  •  

    If you dream about this stuff this job is probably right for you.  We look forward to learning more about you, but if you’re feeling sleepy, take a nap before applying!

    Technology stack

    nginx nginx
    Ruby Ruby
    Rails Rails
    Google Analytics Google Analytics
    Amazon CloudFront Amazon CloudFront
    CloudFlare CloudFlare
    Mandrill Mandrill
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