Digital Product Design Lead

Description

Casper is seeking a Digital Product Design to join our New-York-based Digital Product Team. At Casper, we believe that better sleep makes for better living. Our Digital Product Team builds products, services and experiences to help our customers dream their way to a better life!

As a Digital Product Design Lead you will drive design across Caspers Mobile applications and Connected Home. This involves integrating new connected products into the Casper ecosystem, thinking about the experience from onboarding to day-to-day use and helping drive the longer term feature and proposition development. This work will help us establish a deeper understanding of our customers and power new experiences that engage our customers and improve their sleep.

 We are looking for a Design Lead who is comfortable traversing between high level vision and meticulous design detail. You should be as energized inventing and building from the ground up, as you are improving and building on existing foundations. You will co-lead the Product Design discipline alongside partners on Site Experience and UX Research. You will share the responsibility for providing support, feedback, inspiration and direction to the design team and uphold design standards across Caspers Digital experiences.  You will ensure the team always remaining focused on driving tangible business value and making our customers smile. This role will report to the VP of Product. 

We are deeply committed to building a diverse and inclusive workforce so that we represent all those who dream big equally.

• Lead the design of the Casper Connected domain and Mobile applications, working independently toward quarterly goals.
• Demonstrate and model beautiful, functional design, for our IOS and Android application - across UX, Visual design and motion.
• Continuously develop the Casper design language system to simplify our development process and express the Casper Brand.
• Use foresight to uncover interdependencies, trade-offs and risks in long term workstreams - making them visible and collaborating to resolve challenges early.
• Elegantly architect complex end-to-end flows for all user scenarios and profiles.
• Synthesize product and business goals into user-centric design solutions across multiple products and experiences.
• Generate prototypes and mockups of experiences to envision what near and longer-term versions could be.
• Use qualitative and quantitative insights in our design process and enable continuous integration of research and testing into the design process.
• Provide thought partnership to product managers, engineers and researchers to solve complex problems, find compromises and plan effectively.
• Model design ambition and advocate for digital design, challenging established norms where appropriate.
• Contribute to creating a challenging and supportive creative culture.
• Commit to continually learning, training, and improving yourself and others technical and adaptive skills.
• Mentor fellow designers, encourage taking appropriate risks, providing support, suggestions, critique and feedback.

• Bachelor’s degree (or equivalent experience) in a design discipline related to: interaction, information architecture, user interface, UX, graphic design.
• 7+ years working in consulting and/or in-house design or product team.
• Experience leading designers, projects and process spanning insights, ideation and validation through to design implementation
• Fully competent across product design - able to deliver across UX, visual design and motion.
• Extensive experience with a variety of approaches to problem solving and product development.
• Meticulous attention to detail applied to everything from strategic and creative direction through to usability and aesthetics.
• Extensive experience of shipping products that exist and are loved in the world.
• Extensive experience iterating on products and services in the market.
• Flexible, adaptable, able to work in an entrepreneurial environment.
• Strong organizational and analytical skills.
• Experience working across IOS and Android.
• Excellent communication skills (verbal, written, visual).
• Expert in: Sketch, Adobe Suite, Invision and other prototyping tools.
• Solid knowledge of HTML/CSS, IOS and Android semantics.

• Participation in our HQ bonus program for some splurging and equity so that you’re part of the Casper family.
• Medical, vision, and dental insurance to help you with those coughs or cavities (too many waffles...)..
• Wellness programs like cash incentives for tracking sleep and fitness, credits for your favorite studios and in-office activities
• Unlimited vacation policy.  If you need time off just take it; we trust you!
• Catered lunches twice a week to give you time to catch up with your teammate
• Free snacks and coffee, including a huge breakfast selection (10 types of cereal anyone?)
• A full gifted bed set when you join and product discounts for friends and family!

If you dream about this stuff this job is probably right for you.  We look forward to learning more about you!