QA Engineer

Description

Festicket empowers music fans with a seamless service to discover and book tickets and travel packages for music festivals worldwide. Our platform offers an end-to-end experience for music travellers, an efficient two-sided marketplace for 1,500+ music festivals across 40 different countries, and a network of 5,000 suppliers for accommodation & travel packages. In six short years, we have become Europe's largest music festival platform.

The Festicket Family is currently at 150, and we're passionate about changing the face of live music experiences. Our head office is in Camden, London with smaller offices in Berlin, Amsterdam, Porto, Nantes, San Francisco and our recent acquisition of Ticket Arena in Leeds.

We're now post Series-D funded, and backed by some of the UK's largest VC funds.

We've been announced as #6 in the Sunday Times Tech Track 100, a Tech City UK's Future Fifty company, #80 in the Financial Times Fastest Growing 1000 EU Companies and have just been announced in Deloitte Technology Fast 50 2019.

In this role you would be working on online platform called Event Genius, and more recently Event Genius Pay by Festicket, our award-winning cashless payment solution, helping spearhead our newest steps in event technology.

Join us on our mission in transforming the way music fans discover, book tickets and travel packages for festivals around the world.

The Role

Festicket is growing fast and we need another QA Engineer to join our Tech team in Leeds. We have a unique opportunity for the right candidate to join our exciting Cashless team. You will be working alongside QA, developers and product managers to support them and our product(s) with your QA expertise.

This role is suitable for a QA/Tester with a keen eye for detail, a good understanding of QA practices and when to apply them. You will be working as part of our excellent QA team, where you’ll be encouraged to explore new technologies where value is evident, share your learnings in our weekly catch ups/open workshops, and contribute to the delivery of stable and well tested features to our users.

Your Skillset

• Strong organisation, analytic and problem-solving skills with great attention to detail.
• The ability to learn independently and work efficiently.
• Detail oriented but can also see the bigger picture.
• Ability to communicate information well to various audiences to advocate for users, the product and the tech team.
• Ability to priorities and focus on deadlines and deliverables – find the important issues fast.
• Ability to think abstractly and view situations from differing perspectives.
• Liaise with internal teams to identify system requirements.
• Review requirements, specifications and technical design documents to provide timely and meaningful feedback.
• Identify, record, document thoroughly and track bugs.
• Perform thorough regression testing when bugs are resolved.
• Ability to quickly acquire a good understanding of the product, current infrastructure setup and workflows related to the product.
• Develop and apply testing processes for new and existing products to meet consumers needs.
• Ability to read and understand code.
• Stay up-to-date with new testing tools, techniques and strategies.

Our Tools & Technologies

For communication and workflow we use Slack and JIRA.Full stack details can be found here: http://stackshare.io/festicket

Requirements

• Knowledge of QA practices and concepts.
• Experience testing cashless or POS devices (is a plus but not a must)
• Experience testing b2b platforms.
• Experience testing native mobile applications.
• Experienced with testing backend web platforms.
• Good understanding of different testing environments.
• Good understanding of different technical testing tools - e.g. Chrome Dev Tools, Charles Proxy, Postman, Swagger etc.
• Good understanding of how web APIs work.
• Experience in Testing APIs and DBs.
• Good understanding of how interaction between server/client side web application works.
• Good understanding of infrastructure (purpose and features) - e.g. Cloud Hosting, deployments, build systems, logs etc
• Experienced with bug tracking tools (such as Jira) and version control system (GitHub) is preferred.
• Excellent understanding of different testing practices, how and when to apply them - e.g. Exploratory Testing, Performance Testing, Automation etc.
• Have previously contributed to the improvement of quality and test processes.
• Have previously identified gaps/issues in processes and recommend solutions.
• Have participated in planning and estimations of features.
• Genuinely enjoy your craft, to take initiative, and want to help do things better

Benefits

We’re a team of 150 globally, with our headquarters in the heart of Camden and our Leeds office is located at 31-32 Park Row, Leeds LS1 5JD.

By joining us you will be part of one of the fastest growing music / travel start-up companies in Europe, where you will have ample opportunity for career progression as we continue to grow.

Benefits & Perks also include:

• Modern Leeds city centre office (3 minutes walk from train station)

• 25 days holiday per annum
• 15 sick days per annum
• Discretionary flexible working from home
• Festicket workplace pension
• Cycle to work scheme
• Travel season ticket loan
• Opportunities to go to selected & partnered music festivals for free & all year round staff discount
• Extra day holiday for your birthday
• Free www.wagestream.co.uk account, offering great employee financial wellness
• Management training programme
• Free breakfast
• Weekly delivery of beers, food, snacks, fruits and drinks
• Weekly drinks at 4pm on Friday
• Regular team lunches
• Fun monthly company events
• Perks - free Festicket T-shirts, Jumpers and more
• Value driven start-up culture

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