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Customer Service Representative (m/f/d)

Berlin

Vacancy opened 27-10-2018

Customer Service

Description

• Complaints management and third level support especially for cases related to payments (e.g. PayPal conflicts) and refunds
• Supporting our service providers
• Examination of reimbursement cases
• Development of proactive solutions to ensure the best customer experience • Certified or specialized in the tourism and/or leisure sectors
• Previous experience in the hotel industry or customer care
• You are highly motivated, persistent and team-orientated
• Experienced user of MS Office
• Full working proficiency in Polish, Czech and English (German would be a plus)

common.workspaces

Benefits

After work drinks
After work drinks
Anniversary gift
Anniversary gift
Employee referral bonus
Employee referral bonus
Free bus rides
Free bus rides
Health insurance
Health insurance
Maternity/paternity leave
Maternity/paternity leave
Mobile language course
Mobile language course
Paid sick days
Paid sick days
Performance bonus
Performance bonus
Regular team events
Regular team events
Relocation support
Relocation support
Table football
Table football

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