Now you follow Customer Service Representative (m/w/d). You can view all the Vacancies you follow on your profile.

Customer Service Representative (m/w/d)

Berlin

Vacancy opened 05-12-2018

Customer Service
MS Office

Description

• External interface communication with authorities and institutions and the management at FlixBus
• Professional and speedy handling of enquiries with sensitive issues
• Support for time-critical press inquiries
• Emergency-Aftercare handling
• Coordination of and interface communication for social media requests
• Answering questions about data protection
• Processing of Lost & Found requests (international) • Experience in customer service and complaint management
• Strong focus on professional and friendly interaction with customers as well as capability of empathy
• Experience with communication with a legal background
• High reliability, ability to work in a team, self-motivation and stress resistance
• High level of commitment and willingness to work flexible hours (24/7)
• Good MS Office skills
• Good knowledge of German (business fluent), very good knowledge of English, any other European language is a plus

common.workspaces

Benefits

After work drinks
After work drinks
Anniversary gift
Anniversary gift
Employee referral bonus
Employee referral bonus
Free bus rides
Free bus rides
Health insurance
Health insurance
Maternity/paternity leave
Maternity/paternity leave
Mobile language course
Mobile language course
Paid sick days
Paid sick days
Performance bonus
Performance bonus
Regular team events
Regular team events
Relocation support
Relocation support
Table football
Table football

You may also be interested in