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Intern Quality & Operations (m/f/d)

Amsterdam

Vacancy opened 08-01-2019

Description

• You contribute directly to the quality & operational development of FlixBus Benelux region.
• You analyze all available quality data to find opportunities for improvements and work together with both our local- and international teams and our partners to initiate and manage solutions for improvements.
• You will look constant improvements of our operational processes and participate in operational projects.
• Your main KPI is NPS (Net Promoter Score) and you are identifying and developing quality improvement projects to impact the NPS.
• You are customer driven and willing to improve the customer experience.
• You are supporting our main stations in Amsterdam and Brussels.
• You are actively participating in daily operations. • Enrolled student in Business Administration, Management, Logistics, Operations or in a related field
• Strong analytical skills
• Willingness to thoroughly understand what customers want
• Proactive, reliable and eager to learn
• Ability to take initiatives and to work autonomously
• Ability to work as a part of a team
• A fluent level in English (Dutch, German, French, and any other language skills will be considered a plus)
• Available for a period of 6 months

common.workspaces

Benefits

After work drinks
After work drinks
Anniversary gift
Anniversary gift
Employee referral bonus
Employee referral bonus
Free bus rides
Free bus rides
Health insurance
Health insurance
Maternity/paternity leave
Maternity/paternity leave
Mobile language course
Mobile language course
Paid sick days
Paid sick days
Performance bonus
Performance bonus
Regular team events
Regular team events
Relocation support
Relocation support
Table football
Table football

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