FlixBus logo FlixBus

Intern Quality & Operations (m/f/d)

Created on 08-01-2019
Location Amsterdam

Description

• You contribute directly to the quality & operational development of FlixBus Benelux region.
• You analyze all available quality data to find opportunities for improvements and work together with both our local- and international teams and our partners to initiate and manage solutions for improvements.
• You will look constant improvements of our operational processes and participate in operational projects.
• Your main KPI is NPS (Net Promoter Score) and you are identifying and developing quality improvement projects to impact the NPS.
• You are customer driven and willing to improve the customer experience.
• You are supporting our main stations in Amsterdam and Brussels.
• You are actively participating in daily operations. • Enrolled student in Business Administration, Management, Logistics, Operations or in a related field
• Strong analytical skills
• Willingness to thoroughly understand what customers want
• Proactive, reliable and eager to learn
• Ability to take initiatives and to work autonomously
• Ability to work as a part of a team
• A fluent level in English (Dutch, German, French, and any other language skills will be considered a plus)
• Available for a period of 6 months

Benefit

After work drinks

After work d...

Anniversary gift

Anniversary ...

Employee referral bonus

Employee ref...

Free bus rides

Free bus rid...

Health insurance

Health insur...

Maternity/paternity leave

Maternity/pa...

Mobile language course

Mobile langu...

Paid sick days

Paid sick da...

Performance bonus

Performance ...

Regular team events

Regular team...

Relocation support

Relocation s...

Table football

Table footba...

CLOSED VACANCY Apply now

Video