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Junior Business Analyst (Customer Experience) (m/f/d)

Customer Service
Optimization
RECRUITER'S INSIGHTS
Applications
8

Description

As a part of our team in Berlin, you will help us deliver cutting edge customer service to our passengers:

• Your role will be entirely data driven, so you will collaborate closely with other business units in order to create, prepare, and analyze customer-related reporting and information
• You will be analyzing the market in search of tools and solutions to improve customer experience, as well as constantly looking for customers service optimization opportunities

common.workspaces

Benefits

After work drinks
After work drinks
Anniversary gift
Anniversary gift
Employee referral bonus
Employee referral bonus
Free bus rides
Free bus rides
Health insurance
Health insurance
Maternity/paternity leave
Maternity/paternity leave
Mobile language course
Mobile language course
Paid sick days
Paid sick days
Performance bonus
Performance bonus
Regular team events
Regular team events
Relocation support
Relocation support
Table football
Table football

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