(Junior) Operations Manager France (m/f/d)

Created on 10-01-2019

Location Munich

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Description

• You monitor the execution of our trips in the French market and solve appearing irregularities pragmatic to our customers' satisfaction
• You are responsible for the quality assurance in the French market
• You analyse operational data, develop reports and give feedback to our bus partners
• You develop partner fitting measures to safeguard our high quality standards and work on operational projects independently
• You are responsible for complex customer requests, execution planning and the coordination during execution (on-site, if needed) • Successfully completed studies in the field of Management, Logistics, Quality Management, Event Management, or any similar apprenticeship
• Highly motivated to develop a young product in a team and with external partners
• Hands-on mentality and analytical skills
• Organisational talent and independent working style
• Positive attitude and comfortable in a partner-facing environment
• You find pragmatic solutions and keep calm under stress - even in complex situations
• Good knowledge of MS Office (especially Excel)
• Knowledge of Salesforce and/or Power BI are a plus
• Flexibility to perform on duty (roughly six weeks per year)
• Native speaker level in French, fluent in English, knowledge of any other European language is a plus