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Regional Operations Manager - Spain

Created on 13-04-2018
Location Madrid

Description

• You lead and train our community of Operational Supervisors within your portfolio of bus partners, which are mainly based in Spain and Portugal.
• In compliance with the French guidelines, you implement new procedures, tools, and features with Supervisors in your portfolio to assure the follow-up of their activity.
• You follow daily quality indicators for each bus company/partner of your portfolio: you make recommendations to support the supervisors in the improvement of these indicators.
• You empower each supervisor in your portfolio to monitor their quality and procedures.
• You support the Operations Team with several additional projects • Bachelor/master's degree in business, Economics, Transport Management or similar
• Excellent oral and written skills in Spanish, English and ideally Portuguese. French is a plus.
• A first professional experience in tourism / transport / mobility' s field is a big plus (project management, staff planning, etc.)
• Excellent communication and negotiation skills to interact with different stakeholders.
• Proactive, motivated, enthusiast and autonomous

Benefit

After work drinks

After work d...

Anniversary gift

Anniversary ...

Employee referral bonus

Employee ref...

Free bus rides

Free bus rid...

Health insurance

Health insur...

Maternity/paternity leave

Maternity/pa...

Mobile language course

Mobile langu...

Paid sick days

Paid sick da...

Performance bonus

Performance ...

Regular team events

Regular team...

Relocation support

Relocation s...

Table football

Table footba...

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