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Shops & Stations Assistant M/F

Amsterdam

Vacancy opened 13-09-2018

Customer Service

Description

• You are the first point of contact for our customers answering all their questions
• You support the bus drivers during the check-in of our passengers
• You keep your cool when things do not go as planned and handle issue in a calm and solution-oriented way, assuring the best possible customer experience to our passengers
• You inform our customers about departing/arriving hours of buses and possible delays • You are a people person with strong communication skills
• Working in a team brings out the best in you
• Fluent in English and Dutch, any other foreign language is a strong plus
• Previous experience in customer service is a plus
• You appreciate flexible working hours and have a hands-on mentality

common.workspaces

Benefits

After work drinks
After work drinks
Anniversary gift
Anniversary gift
Employee referral bonus
Employee referral bonus
Free bus rides
Free bus rides
Health insurance
Health insurance
Maternity/paternity leave
Maternity/paternity leave
Mobile language course
Mobile language course
Paid sick days
Paid sick days
Performance bonus
Performance bonus
Regular team events
Regular team events
Relocation support
Relocation support
Table football
Table football

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