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IT Support Technician (On-Call/Remote) (m/f)

Created on 17-01-2018
Location Los Angeles

Description

• You provide exceptional customer service in person, via phone and email as appropriate
• You resolve help desk issues including troubleshooting hardware and software issues
• You perform user administration duties • High School Diploma is required; Associate's degree is preferred
• Authorization for employment in the US
• 0-1 year of experience in IT support, preferably in a startup environment
• Comfortable in a startup environment: entrepreneurial spirit, full of ambition and a roll with the punches attitude
• You are focused on developing concrete solutions to fix root-cause problems and/or foresee them before they even happen!
• You ask effective questions, have great listening skills to engage with key external stakeholders and communicate openly

Benefit

After work drinks

After work d...

Anniversary gift

Anniversary ...

Employee referral bonus

Employee ref...

Free bus rides

Free bus rid...

Health insurance

Health insur...

Maternity/paternity leave

Maternity/pa...

Mobile language course

Mobile langu...

Paid sick days

Paid sick da...

Performance bonus

Performance ...

Regular team events

Regular team...

Relocation support

Relocation s...

Table football

Table footba...

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