FlixBus logo FlixBus

Trainer Quality Management Service Quality M/F

Created on 25-04-2018
Location Berlin

Description

• Design sustainable training programs that are aimed at supporting learning paths individually and promoting self-organized training
• Conduct seminars, workshops and training (blended learning approach)
• Determine training needs with stakeholders and schedule training sessions
• Provide transparency according to FlixBus knowledge by creating needed e-learning content according to process change and growth
• Secure holistic understanding and conformity according to FlixBus standards with the goal to strengthening customer satisfaction
• Set up aligned exams and tests and conduct evaluations to identify areas for improvement
• Support FlixBus continuous international expansion by developing scalable, automated training processes and tools • Proven experience as corporate trainer
• Understanding of effective teaching methodologies and tools
• Willingness to keep abreast of new techniques in teaching
• Proficient in MS Office (esp. PowerPoint); usage of e-learning software and authoring tools
• Outstanding communication and presentation skills
• Organizational and time management abilities
• Critical thinking and decision making
• Certification as trainer
• Analytical mind, with an affiliation for numbers and KPI is a plus
• Fluent in English and speak at least one additional European language, preferably Italian

Benefit

After work drinks

After work d...

Anniversary gift

Anniversary ...

Employee referral bonus

Employee ref...

Free bus rides

Free bus rid...

Health insurance

Health insur...

Maternity/paternity leave

Maternity/pa...

Mobile language course

Mobile langu...

Paid sick days

Paid sick da...

Performance bonus

Performance ...

Regular team events

Regular team...

Relocation support

Relocation s...

Table football

Table footba...

CLOSED VACANCY Apply now

Video