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Business Analyst (Service Operations)

Created on 07-08-2017

Description

foodora - bringing good food into your everyday! 


foodora is a Berlin-based food delivery service that partners exclusively with beloved local restaurants to deliver quality meals in 19 countries around the globe. We know the best that our cities offer and we’re bringing it online, enabling our customers to order their favourite food through our app (for iOS or Android) or web portal. We provide our restaurant-partners with an on-demand fleet of bicycle couriers, making it simple for customers around the world to access delicious meals.  


We're currently expanding through Europe, Asia, Canada and Australia and we are always on the hunt for the brightest minds to join our team. Not only do we want to bring quality food to customers around the world, we also want to redefine delivery food to include the very best meals from beloved local restaurants.


foodora is now expanding rapidly in Europe, Australia and Canada and we are looking for your help as a Business Analyst (Service Operations) (m/f) in our Berlin HQ!


Responsibilities:


  • You will be applying your academic training and industry experience to solve real-world problems and have an immediate impact on a fast-growing global business
  • You will take ownership over all reporting and analytics for our service operations, i.e. define new business KPIs and metrics based on your experience with our data and build actionable, insightful reporting for department heads, C-level management, and operations manager that provide well-founded insights
  • You will be proactive in scoping and defining complex data-related projects in the service and operations are together with department heads and management
  • You will independently identify new demands and improving current processes proactively
  • By doing so you should not only solve appearing problems, but also always think a step ahead in order to avoid potential problems at an early stage

Requirements:


  • A university degree with a business or technical background or an equivalent qualification proven by relevant professional experience
  • At least 6 months of relevant industry experience within the field of Business Intelligence or Data Analytics
  • You have excellent analytical and communication skills, and a hands-on mentality
  • You have a high affinity with numbers and statistics, and enjoy tackling complex business questions
  • You bring attention to detail, and you have experience with creating complex reports, statistics and visualizations of data
  • You have advanced SQL skills
  • Very good English language skills

What We Offer:


Modern and spacious office in the heart of Berlin, close to amazing restaurants, bars and clubs. Inside the walls you'll find:


  • An empowering, international and agile working environment
  • Responsibility from day one in an innovative and rapidly expanding tech business
  • Regular office parties and exciting team events
  • And a bunch of cool extras including a kicker table, table tennis and a playstation room, as well as free language classes and of course a monthly corporate discount for foodora!

Up for a challenge? Apply right now!


CLOSED VACANCY Apply now

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