foodpanda

Berlin

Industry

Internet

Foundation Date

2012

Story

We are a global online takeaway food ordering marketplace, with a focus on emerging markets. The foodpanda group is the leading online food delivery marketplace in emerging markets. 

It enables restaurants to become visible in the online and mobile world and provides them with an industry leading software and technology to generate additional demand. 

For consumers, foodpanda offers the convenience to order food online and the widest gastronomic range, from which they can choose their favourite meal via app or online with a few fingertips.

Vision

We are a highly motivated and talented team, driven by the ambition to become the global synonym for online food ordering.

We offer exceptional opportunities for initiative, responsibility and leadership in a multinational environment with entrepreneurs from over 40 nationalities. 

The foodpanda group is the one of the world’s leading online food delivery marketplaces, headquartered in Berlin, Germany and operating in 24 emerging markets in Asia, the Middle East and Eastern Europe. 

The company employs more than 2,000 people worldwide, of which approximately 200 work in Berlin with more than 40 countries represented. 

Our Mission

In June 2014 the foodpanda group won the European Tech Startup Award as the best e-commerce start-up. 

The company has raised over US $300 Million from various investors since its launch in 2012.

Benefits

Yoga Classes
Discounted Gym Membership
German Language Classes
Drinks, Fresh Fruits and Cereals
26 Paid Vacation Days

Meet the Team

Job Opportunities

Operations Intern (m/f)

Vacancy opened 05-01-2017
Location: Berlin, Germany

Job purpose :

The foodpanda group is one of the world’s largest online food ordering marketplaces. foodpanda was launched in 2012 and is headquartered in Berlin. The company operates in more than 40 countries in South America, Asia, Middle East, Eastern Europe and Africa, currently employs more than 1,000 people worldwide, and continues to grow at an impressive speed.

Responsibilities:

  • Work from our Berlin office with local teams, monitor daily operations and find immediate solutions regarding a wide range of operational issues (travelling may be required)
  • Help set up and improve global processes
  • Ensure the quality of menu content to maintain high/quality imagery and descriptive, well-written text
  • Assist in the vendor onboarding process, from lead to live
  • Monitor and optimize internal processes
  • Other duties as required (this is a flexible position with the opportunity to grow and develop yourself according to your own ambitions)
  • Requirements:

  • University student / recent graduate
  • A good combination of numerical and soft skills
  • First working experience with a focus on operations
  • Ability to work independently
  • Proven track record of personal, academic and professional achievements
  • You are strong at structuring and in analytics
  • Entrepreneurial drive and the ability to achieve goals in a fast-paced environment
  • Excellent English skills complete your profile
  • What we offer:

  • A 6 months internship in a modern and spacious office in the heart of Berlin
  • Responsibility from day one in a fast growing and global company
  • A vibrant and international team
  • Regular company and team events
  • Free language classes and sport activities
  • Drinks, fresh fruits and cereals
  • Up for a challenge?

    We are looking forward to receiving your application including your potential start date in English!

    Head of Delivery (m/f) - TH

    Vacancy opened 23-06-2016
    Location: Bangkok, Thailand

    Job purpose :

    Head of Delivery (m/f) – Thailand

     

    The foodpanda group is the one of the world’s leading online food delivery marketplaces, headquartered in Berlin, Germany and operating in 24 emerging markets in Asia, the Middle East and Eastern Europe. The company employs more than 2,000 people worldwide, of which approximately 200 work in Berlin with more than 40 countries represented.

     

    Responsibilities:

  • Manage a delivery team to ensure timely and accurate customer deliveries
  • Oversee daily activities of delivery team and provide direction and guidance as needed.
  • Perform resource allocations and workload assignments according to delivery requirements.
  • Evaluate the performance of team members and determine training needs.
  • Analyze and troubleshoot delivery issues in a timely fashion.
  • Manage all recruiting process for delivery team.
  • Develop and prepare daily, weekly and monthly report as required.
  •  

    Requirements:

  • You have strong analytic skill with good understanding of numbers.
  • You possess good English language skills.
  • You have excellent communication and interpersonal skills
  • At least 3 years experienced in the similar field is required.
  • You show commitment and combine structured problem-solver ability with excellent analytical skills
  •  

    What we offer:

  • A dynamic and challenging working environment
  • Extra steep learning curve
  • Responsibility from day one in a fast growing and global company
  • A vibrant and international team with diverse backgrounds
  • Regular company and team events
  • Customer Service Agent (m/f) - HK

    Vacancy opened 19-08-2016
    Location: Hong Kong, Hong Kong

    Job purpose :
    Responsibilities:
  • Ensure the highest possible quality of customer service for our hungry customers
  • Process order and manage relationship with hundreds of restaurants across Hong Kong
  • Ensure that processes are followed and bring in new ideas for improvement
  • Handle customers and vendors’ requests
  • Multiple various projects to improve content of the website and quality of services
  • Constantly work towards improving customer experience
  • Requirements:

  • Excellent communication skills, enthusiastic and constantly smiling
  • Ability to take initiative, willingness to learn
  • Good computer skills
  • Fluency in English and Cantonese is a must
  • Good Chinese typing skills
  • Any profile is welcome (students, young graduates, experienced call center agents) – remuneration based on experience
  • Candidate with more experience would be considered as a Team Leader
  • For Full time: 6 working days per week are required (on shift basis)
  • For Part time: being able to work at least 17 hours per week. Working timeslots are below: 
  • Day ShiftMon – Sun/Public Holiday: 7am – 2pm3 days per weekNight Shift 1Mon – Sun/Public Holiday: 5pm – 10pm3 days per weekNight Shift 2Mon – Sun/Public Holiday: 6pm – 12am3 days per week
  • What we offer

  • Opportunity to take on responsibility from day 1 and have a direct impact on our business & all our customers
  • Work with the best: foodpanda won the European E-Commerce Award 2014 as best E-Commerce Start-Up in Europe
  • Fast pace environment to grow as a person
  • Steep learning curve in e-commerce & entrepreneurship
  • A young & international team with over 20 nationalities
  • How to apply:                                     
    Please send your CV to [email protected] and we will soon get in touch with you!

  • APPLY NOW
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    (Senior) Software Engineer (m/f)

    Vacancy opened 09-12-2016
    Location: Berlin, Germany

    Job purpose :

    The foodpanda group is the one of the world’s leading online food delivery marketplaces, headquartered in Berlin, Germany and operating in 22 emerging markets in Asia, the Middle East and Eastern Europe. The company employs more than 2,000 people worldwide, of which approximately 200 work in Berlin with more than 40 countries represented. 

    Responsibilites:

  • Develop quality code for our high traffic web applications
  • Design and build efficient, testable and massively scalable web applications
  • Follow and shape processes aimed at efficiently creating software of the highest quality
  • Collaborate within cross functional and international agile teams
  • Be in control of and meet budget, quality, deadlines of own and team tasks
  • Stay up-to-date with current industry trends and promote them within the company
  • Requirements:
  • Bachelor’s degree in Computer Science or an equivalent education or experience
  • Deep technical understanding of multi-tiered and distributed web applications based on the LEMP stack
  • Extensive professional experience developing with PHP, adhering to best practices in object-orientation, design patterns, SOLID principles, clean code and testing
  • Excellent knowledge of relational databases (You should be aware of: normal forms, ACID, isolation levels, anatomy of an index)
  • (Very) good communication skills in English, both written and spoken
  • Ability to work in a fast-paced software release environment
  • Flexible and open-minded personality
  • What we offer:

  • Modern and spacious office in the heart of Berlin
  • Responsibility from day one in a fast growing and global company
  • A vibrant and international team
  • Regular company and team events
  • A yearly education budget for every employee
  • 26 paid vacation days
  • Free language classes and sport activities
  • Drinks, fresh fruits and cereals
  • Up for a challenge?
    We are looking forward to receiving your application!

    Senior Product Manager (m/f)

    Vacancy opened 06-12-2016
    Location: Berlin, Germany

    Job purpose :
    The foodpanda group is the one of the world’s leading online food delivery marketplaces, headquartered in Berlin, Germany and operating in 22 emerging markets in Asia, the Middle East and Eastern Europe. The company employs more than 2,000 people worldwide, of which approximately 200 work in Berlin with more than 40 countries represented.
    Responsibilities:

    You will join our product team as product owner for solutions used by our own business teams. Our team is striving to provide the best operational tools for our staff on the ground (customer care, vendor service, sales). By joining us you will:
  • Take full ownership for certain topics and projects inside our team
  • Work closely with stakeholders and product heads to identify the functionalities which provide value within each assignment
  • Lead product discovery processes with stakeholders and users to identify minimum viable solutions, potential tests and risks early in the development process. Use data to make decisions and back your opinion
  • Cut down high level requirements into smaller slices, write specifications with solid acceptance criteria for our development team and deliver iteratively
  • Create documentations, rollout and test plans with our operational teams and communicate upcoming releases in a timely manner
  • Measure the performance of your features and products against the initial assignments to make sure a problem is really solved

  • Requirements:
  • Minimum 2 years product management experience
  • Experience in gathering requirements, understanding user needs and writing functional specifications (ideally BBD style)
  • Experience in agile software development and related tools (ideally JIRA)
  • Ability to define smaller entities and next steps from a bigger picture.
  • Quick learner with an analytical, innovative and process oriented mindset
  • Excellent communication skills in fluent English, both written and spoken
  • Entrepreneurial drive, passion for digital product management and ability to achieve goals in a fast paced environment

  • What we offer:
  • Modern and spacious office in the heart of Berlin
  • Responsibility from day one in a fast growing and global company
  • A vibrant and international team
  • Regular company and team events
  • A yearly education budget for every employee
  • 26 paid vacation days
  • Free language classes and sport activities
  • Drinks, fresh fruits and cereals
  • Up for a challenge?
    We are looking forward to receiving your application including your potential start date in English!

    Why Join foodpanda