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Partner Care Specialist - (m/f) - MY

Created on 06-06-2017
Location Kuala Lumpur

Description

Responsibilities
Tasked with the care of a portfolio of restaurant partners, you will be expected to:
  • Manage and expand relationships with existing restaurants and proactively identify further new business opportunities
  • Maintain and grow the revenue of each account
  • Be both data-sensitive and sales-minded
  • Monitor each account’s performance metrics and ensure compliance with foodpanda’s operational standards
  • Work with internal support functions to ensure that every deal that goes live on the platform meets quality standards
  • Strong knowledge of all aspects of the foodpanda business model and the online food ordering market
Requirements
  • 1 - 2 years’ experience within a client management role preferable
  • Proven B2B telesales or sales experience is, preferably within the areas of F&B, media, advertising and e-commerce
  • Comfort in telesales is a must, as all activities will be conducted via digital communication tools only
  • Comfort in working with online business tools such as Google Apps. Experience with Salesforce a plus, though not a requirement
  • A proficient communicator with a consultative sales approach
  • Able to write and communicate in English persuasively
  • A strong relationship builder, target-oriented, resilient and a team player with a willingness to learn
  • Strong analytical skills with good commercial awareness and attention to detail
  • Your ambitions to work independently with flexibility as well as your entrepreneurial spirit make you an ideal match for our motivated team
What We Offer
  • A vibrant and international team
  • Responsibility from day one in a fast growing and global company

Benefit

Yoga Classes

Yoga Classes

Discounted Gym Membership

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German Language Classes

German Langu...

Drinks, Fresh Fruits and Cereals

Drinks, Fres...

26 Paid Vacation Days

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