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54 job openings

Berlin, Germany

Industry

Travel & Tourism

Foundation Date

2009

Getyourguide

Berlin, Germany

Story

From humble beginnings in a small student room to becoming the industry leader, a lot has changed at GetYourGuide. What hasn’t is our commitment to creating amazing experiences and ensuring that you love where you’re going.

Opening the world to everyone is at the heart of GetYourGuide. Founded by classmates Johannes, Tao, Martin, and Tobias in 2009, a travel mix-up sparked a revolutionary approach to tourism. When Johannes landed a day early in Beijing, he spent his time wandering the streets, not knowing where to go or what to do. Read more

Why Join Getyourguide

Vision

At GetYourGuide, we’re on a journey to share incredible experiences with travelers around the world. Whether it’s seeing Paris from the top of the Eiffel Tower or cage diving with sharks in Cape Town, we’ve got something for everyone.

What it all comes down to isn’t our extensive selection of activities or even thousands of five-star reviews. What makes GetYourGuide so incredible is something more — it’s the memories our customers take with them long after they’ve returned home.

Our Mission

GetYourGuide is the place to book the best experiences in destinations across the globe. Since 2009, we’ve made it easy for millions of travelers to find unique and unmissable things to do wherever their travels take them. Backed by leading venture capital investors, GetYourGuide has raised $170 million in funding to date and has over 400 employees spread across 14 offices worldwide.

Our values

We have 5 core values:

Clarity

  • Let the results do the talking.
  • Choose data over opinions.
  • Don't hold back.
  • Address causes, not symptoms.
  • Commitment

  • Take initiative.
  • Maximize impact with grit.
  • Own it.
  • Just do it.
  • Learning

  • Own your development.
  • Step outside your comfort zone.
  • Risk failure to achieve success. Read more
  • Make learning a habit.
  • Be relentless about progress.
  • Passion

  • Think 10x.
  • Champion diversity.
  • Be customer obsessed.
  • Positivity

  • Make something out of nothing.
  • Focus on solutions, not problems.
  • Enjoy the journey.
  • Read less

    Benefits

    Annual External Training Budget
    Annual External Training Budget
    Free German Lessons
    Free German Lessons
    Pizza & Beer Fridays
    Pizza & Beer Fridays
    Virtual Stock Options
    Virtual Stock Options

    Company growth

    Job Opportunities



    Vacancy opened 18-06-2019
    Location: Amsterdam

    Job purpose :

    GetYourGuide.com offers the world’s largest and most exciting selection of activities for travellers to book: From a backstreet walking tour of Paris, to a cooking class in Bali, or even a canal cruise in Amsterdam! With activities around the world - we make it easy for everyone to cure the chaos of travel, find and book inspiring things to do and make journey planning enjoyable. The hardest part? Figuring out where to start!

    As part of our major growth plan, we have decided to open an office in Amsterdam. This means we are searching for a leader to manage our Benelux region out of our new Amsterdam office. You will be expected to drive the performance of all major destinations in the region, act as an entrepreneur and be responsible for the acquisition of key attractions and activity partners in the region. You will also act as an evangelist for the GetYourGuide brand, be responsible for building strong business relationships, and creating strategic supply advantages for GetYourGuide with your small destination manager team.  

    Your Responsibilities:

  • Drive the commercial growth of the region by building new relationships and improving existing connections with key attractions, experiences and tour activity partners
  • Launch new cities and destinations against an ambitious launch timeline
  • Exceed sales and revenue targets by effectively managing quarterly sales goals
  • Establish and maintain key client relationships and implement strategies for expanding the company’s supplier base
  • Ensure accurate sales reporting, metric analysis, sales recognition, and other ad-hoc sales operations support activities
  • Recruit, manage, and develop a small team of Destination Managers
  • Manage the performance and motivation of your direct reports
  • Build and nurture a positive team culture, focusing on GetYourGuide’s core values and acting as a role model for the company culture
  • Think outside the box, come up with new market opportunities to drive change and value for our travellers
  • Your Profile:

  • 3+ years experience in sales or account management, including leadership roles
  • Energy & ability to travel regularly throughout Benelux and occasionally to the Berlin HQ.
  • Strong operational leader with demonstrated success in driving growth, tangible results, and KPI improvements within the region
  • Strong willingness to win despite all challenges
  • Track record of recruiting and developing A-players
  • Outstanding communication, negotiation, persuasion, and interpersonal skills
  • Data-driven, results-oriented, and accurate
  • Strong win-win mentality and ability to build relationships
  • Deep understanding of online marketplace dynamics
  • Can work autonomously
  • Native level Dutch + fluent English
  • Travel industry experience is a plus
  • Personal network in tourism is a plus
  • We offer: 

  • Full ownership and responsibility from day one
  • Be an integral part of the company’s scaling and growth
  • We reward hard work and celebrate success
  • Be a part of an exciting industry working with one of its technology leaders

  • Curious?

    Ready to help lead the way for GetYourGuide in the Benelux regions? Please send us your Resume and your Cover Letter in English via our career page. We’re looking forward to hearing from you.

    If you have any questions please do not hesitate to contact us via [email protected]

    Vacancy opened 17-06-2019
    Location: Berlin

    Job purpose :

    Initiative is very important to us! What does it mean to you? That you can actively organize our accounts and prepare for our strong growth at the same time? Here, you will comply with the legal requirements at all times and always be aware of the accounting implications of new developments. You are also able to learn new things and proactively communicate this new knowledge to others. Does this sound exciting to you? Then we would be happy to hear from you!

     

    With 400+ employees from 50 nationalities, GetYourGuide is on a mission to turn trips into amazing experiences, using our product and technology to change the way travelers find and book things to do and explore their destination. We connect these travelers to our vast catalog of amazing experiences through our online marketplace

     

    Team Mission

    The International Accounting team’s mission is to maintain high-quality, compliant accounting for all international entities of GetYourGuide group,  worldwide outside of Germany. To accurately report financial information in a timely manner in accordance with corporate policies and local GAAP to internal and external stakeholders, respectively, while supporting International country managers with tax, compliance, and ad hoc administrative issues,

     

    Your responsibilities

  • Maintaining accounts and account clarification for International entities of GetYourGuide
  • Supporting all incoming accounting tasks or taking responsibility for your own topic area (accounts receivable, accounts payable, balance sheet accounting, intercompany reconciliations)
  • Independent office organization in a dynamic work environment
  • Assisting with the preparation of monthly and annual financial statements for the individual companies of the GetYourGuide group in accordance with the commercial code and  IFRS
  • Contact person for internal and external enquiries related to accounting
  • Collaborating on projects to optimize processes (e.g. internal audit and payment runs)
  • Cooperating with auditors, tax consultants and external parties
  • Coordinating preparation and submission of VAT filings  and reviewing sales tax issues
  •  

    Your profile

  • Commercial training, ideally as a tax clerk or accountant; a business degree is a plus
  • Minimum of 3 years' experience in the finance department of a medium-sized company, ideally in the e-commerce sector
  • Very good knowledge of the commercial code, IFRS and group accounting are a plus
  • Solid knowledge and experience in international VAT
  • Very good Office skills (especially Excel)
  • Very good English and German, additional language skills a plus
  • Independent and structured way of working as well as a team player with reliable time management
  •  

    We Offer

  • Work on a product that helps create memorable travel experiences
  • Smart, engaged co-workers from over 50  nationalities
  • Virtual stock options - be part of our success story
  • Well stocked kitchen and our famous pizza & beer Friday’s
  • GetYourGuide gift vouchers
  • Free German lessons
  •  

    It is our commitment that every qualified person will be evaluated according to skills regardless of age, gender identity, ethnicity, sexual orientation, disability status, or religion. Please refrain from including your picture and age with the application.

     

    Meet our team and get to know more about their daily work on our blog.

     

    If you have any questions please do not hesitate to contact us via [email protected]!

     

    Vacancy opened 17-06-2019
    Location: Berlin

    Job purpose :

     

    We are looking for a diligent HR Controller to join our team and help us to take our results to the next level. Up for the challenge? Read on.

     

    Team Mission  

     

    The Controlling team’s mission is to ensure transparency and create value through financial insight, by taking on the role of an internal business partner. We design and moderate the process of planning, shape the strategy, and provide management guidance on all key financial decisions. We strive to enable every decision-maker to act in accordance with agreed objectives.

     

    Responsibilities

     

  • Develop a global financial staff reporting across 14 different entities
  • Owning the quarterly cost staff forecasting process while coordinating with all relevant stakeholders, including executive management
  • Define and analyze financial KPIs in a complex, high-growth environment
  • Monitor and analyze costs as well as efficiency measures to identify areas of improvement while ensuring global data consistency
  • Coordinate with People Analytics and give guidance to reveal potential for improvement
  • Take a leading role in the implementation of an integrated planning software
  • Support the change to a new payroll provider
  •  

  • Help to prepare Financial Planning & Analytics for a potential  IPO (this point is not part of the job advertisement, but can be used to convince an appealing candidate)
  •  

     

    Your Profile

     

  • 5+ years of experience in an international Financial Planning & Analytics environment
  • Ability to work autonomously and proven experience leading complex and cross-functional initiatives, processes, or projects, ideally with experience driving workforce planning efforts
  • Intellectually curious and open-minded with a growth mindset
  • Strong communication skills
  • Experience with ERP- and BI-systems
  • Excellent MS Office skills (especially Excel)
  • People management experience is an asset
  • Fluent in English and German
  •  

    We Offer

  • An international team from over 50 nationalities.
  • Competitive package & virtual stock options that make you an integral part of the company’s success
  • Private Pension Scheme
  • GetYourGuide Vouchers to experience our products for yourself
  • Several fitness perks including yoga and Urban Sports Club
  • GYG Academy, a training curriculum designed to promote professional and personal growth
  • Free breakfast and fun Fridays with Pizza and Beer
  • GetYourGuide social events as Summits, Employees Training days, and Team Events


  • It is our commitment that every qualified person will be evaluated according to skills regardless of age, gender identity, ethnicity, sexual orientation, disability status, or religion. Please refrain from including your picture and age with the application.

     

    You can get in touch with us via [email protected], and make sure you check out life at GetYourGuide on our blog.



    Vacancy opened 11-06-2019
    Location: Berlin

    Job purpose :

    We’re looking for a customer-centric and data-driven Senior CRM Manager to develop new and optimize existing multi-channel campaigns that drive customer acquisition and retention. If you want to shape and scale a core strategic area while creating a lot of value for both the business and our customers, read on.

    The role:

    As the Senior CRM Manager, you’ll drive our international customer communication strategy. In this role, you’ll collaborate with our Content, Brand, and Tech teams and be responsible for identifying, exploring, and operating communication strategies across channels, devices, markets, and customer segments.

    In joining this new team, you’ll have countless opportunities for personal growth and development. Success in this role will lead to significantly higher customer loyalty and growth.

    Your responsibilities:

  • Develop and execute cross-channel, end-to-end CRM strategies to acquire new customers. Continually engage and retain these customers throughout their lifecycle.
  • Leverage marketing automation tools to develop transactional, promotional, and informational content strategies that maximize customer retention and growth.
  • Manage multi-channel marketing campaigns that support business goals for assigned workflows.
  • Establish, report on, and improve KPIs for all campaigns/communications.
  • Be a champion of data-supported and driven marketing practices within the business.
  • Collaborate with Data Science, Market Research, and Analytics teams to understand consumer behavior and identify consumer insights that can be leveraged for marketing activities.
  • Work with our Product, Content, and Creative teams to design and launch complex automated campaigns using our internal and external tools.
  • Measure relevant KPIs, document results, and present achievements to senior audiences.
  • Partner with our Product, Design, Brand, Content, and Creative teams to ensure all touchpoints are on-brand, fully localized, and impactful.
  • Your profile:

  • You’ve successfully completed studies with a relevant marketing or analytical focus.
  • You have at least  years of experience in CRM, customer marketing, customer communications, or the customer engagement space.
  • You possess a self-starting attitude and are eager to make an impact. You’re organized and work effectively across functions and lines of multiple business units.
  • You have excellent project management and problem-solving skills. You balance rigorous attention to detail with swift execution.
  • You have an analytical mind and convert data into high-value business decisions.
  • You’re a clear communicator with an excellent command of written and spoken English and at least one other language (German, French, Spanish, Dutch, or Italian).
  • You have experience managing people/team lead experience.
  • Experience with Braze is a plus
  • Reasons to join us:

  • Work on a product that helps create memorable travel experiences
  • Collaborate with smart, engaged co-workers
  • Speak English in the office with people from over 50 nationalities
  • Be part of our success story and enjoy virtual stock options
  • Learn constantly with an annual external training budget
  • Enjoy our well-stocked kitchen and famous Pizza Fridays
  • Experience the incredible with GetYourGuide vouchers
  • Take free German lessons
  • Benefit from relocation assistance
  • Please send in your CV and Cover Letter in English through the form below.

    It is our commitment that every qualified person will be evaluated according to skills regardless of age, gender identity, ethnicity, sexual orientation, disability status, or religion. Please refrain from including your picture and age with the application.

    We’d love to hear from you by emailing [email protected] and make sure you check out life at GetYourGuide on our blog.

    Vacancy opened 07-06-2019
    Location: New York

    Job purpose :

    Our Ground Operations teams are the GetYourGuide in destination specialists. They know the best ways to explore our most popular attractions and are always easily accessible to our customers!

    This is a unique and exciting role that allows you to interact with global travelers on a daily basis. Half of your day will be spent offering customers in person support and the other half will be spent in the office where there will be the opportunity to assist with tasks that will help to strengthen and expand the sales team. Our ideal candidate would have exceptional interpersonal skills, a positive attitude, and thrive in a fast paced work environment. Additionally, you work well under pressure, have great organizational skills and computer proficiency.

    Learn more about your responsibilities:

  • Welcome and greet customers at our meeting point
  • Be the main point of contact for all queries and special requests
  • Provide our customers with tickets and attraction information.
  • Complete the check-in process for customers in a quick and efficient manner by checking GetYourGuide vouchers, giving tickets, information booklets, and a verbal overview of attraction instructions.
  • Provide our customers with a wide range of information on itineraries, destinations, and culture
  • Gather feedback from our customers, document and share it with the entire GetYourGuide team.
  • Assist with ticket inventory and management
  • After completing the customer-facing portion of the workday, assist the GetYourGuide in-office sales team with daily tasks
  • Admin style office work, such as data input and content optimization
  • Your Profile

  • You have worked in an operations or customer service focused role
  • Excellent command of English, with strong preference given to additional language speakers of Spanish, Italian, French and German
  • You have no problem being on your feet all day regardless of the weather!
  • You have a passion for the tourism industry, arts, entertainment and monuments.
  • Excellent and natural ability to deal with customers
  • Team player, positive attitude, approachable and solution-oriented
  • Experience working with computers and Google Drive: Sheets, Docs, and Google Calendar
  • Why work with us?

  • You are granted full ownership and responsibility from day one
  • You will be an integral part of the company’s scaling and growth
  • You will work with an international, creative and dynamic team and discover an environment that truly allows for continuous learning and growth
  • We reward hard work and celebrate success
  • Enter into a fun, exciting industry and work with one of its technology leaders
  • You can get in touch with us via [email protected], and make sure you check out life at GetYourGuide on our blog.