Dutch-Speaking Administrative Coworker (f/m) – home24 Customer Inquiries

Description

• Friendly advising of our Dutch speaking customers for www.home24.nl and www.home24.be
• Administrative backoffice-tasks concerning our customers’ orders, social media sites and internal translations
• Processing of customer requests via phone and e-mail regarding our products, assortment, the orderprocess etc.
• Finding a sustainable solution for our customers to make them happy
• Quality and solution oriented cooperation with our home24 Teams

• First experience in the service-sector with customer contact is an advantage
• Newcomers (m/f) are also welcome – please convince us why you are a great asset for our team and our customers!
• Enthusiasm for working directly with customers
• Affinity with our online and product world
• Responsible working style with strong service mentality
• Strong in communication and balanced personality with a lot of empathy
• Routine application of PC and telephone
• You speak Dutch fluently and have good knowledge of either German or English

• We promote an open-minded work environment and a harmonic sense of togetherness
• Training on the job that prepares you for your tasks and lets you start safely
• Part-time or full-time employment (20-40 hours weekly)
• Steady service hours from Monday to Friday 09am-06pm
• Room for work-life-balance: no night-, weekend-, sunday- or holiday-shifts
• Regular employee-feedback and space for your personal development
• Numerous employee benefits like regular company- and teamevents, activity room, relax room, fresh fruit und drinks for free
• Proximity with S-Bahn & Tram (Station Landsberger Allee) as well as lots of parking space around the vicinity