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Junior Supplier Management Coordinator

Created on 18-05-2018
Location Berlin

Description

Are you positive, hands-on and passionate about relationship management? We're looking for a Junior Supplier Management Coordinator to join our team and support our ever-growing Houzz Marketplace department. Do you have a relevant experience on Supplier or Account management? Do you have exceptional organisation and communication skills and the ability to quickly establish and maintain relationships with suppliers? Do you want to work in the leading platform for home remodeling, improvement, and design? If so read on!
This is a fantastic opportunity to join our rapidly expanding and successful marketplace team in Berlin for a full-time position.
The ideal candidate will have a background that includes a mixture of Supplier/Account management, administrative support and Logistics/Operations. We are looking for a detail-oriented, tech-savvy, with exceptional problem solving skills and the ability to multitask. He/she will love working in a team, as well as in a fast paced, dynamic environment and thrive on finding solutions to daily challenges. This person remains calm under pressure, has excellent prioritisation skills and can convert challenging situations into positive experiences.
Position
You will support and work along with our Supplier Management Unit. As a Supplier Management Coordinator you will work with other Houzz Commerce functions and proactively interact with international Houzz suppliers, striving to offer our customers a best-in-class experience on our site.
Responsibilities include, but are not limited to:
  • Interacting on a daily basis with international suppliers providing timely and effective answers to their inquiries relating to order fulfillment, payments, and general account questions (via email and phone)
  • Daily monitor customer orders and coordinate with the suppliers to make sure they are timely shipped
  • Supporting and collaborating with our Customer Experience & Product Coordination teams to help resolve inquiries where an input from the supplier is requested
  • Supporting and collaborating with our internal Compliance and QC team as well as managing and supporting external QA and QC partners
  • Educate suppliers on solutions to improve their performance and compliance Communicate and train our Suppliers/In-house teams about the processes put in place
  • Support Logistics and Supply Chain teams in all suppliers related matter
  • Cooperate with external parties on different topics such as our photography project
  • Perform various tasks to support company initiatives and goals as assigned by Management
  • Promote a positive office culture and environment
  • To be considered for the role of Junior Supplier Management Coordinator you must:
  • have relevant experience in the Supplier Management or Account Management, in particular related (but not limited) to Asian markets (an experience in Logistics or Supply Chain will be considered as a bonus)
  • Have excellent communication skills and be highly focused on details
  • Offer flexibility, adaptability and capacity to organise and prioritise your own workload
  • Have an excellent knowledge of Excel, Google apps and features
  • Have a perfect command of English and being fluent in Chinese ( any other EU language is a competitive advantage)
  • Demonstrate experience and interest in the field of customer serviceHave a strong work ethic
  • Be able to closely follow a process
  • Be able to produce consistently good results under pressure.
  • We offer full training. This is an opportunity not to be missed, apply now.
    To apply for the role of Junior Supplier Management Coordinator, please send your CV and a cover letter. Reference letters or contact details will be greatly appreciated.
    Why Houzz?
  • In 2016, Houzz was named "Best App" at Google's inaugural Play Awards and voted 6th on CNBC’s Top Disrupter list in 2017- just sayin’! Now the bonus points;
  • Opportunity for growth – join a fast growing technology organisation where we look from within to fill our leadership roles! You’ll be part of a rapidly expanding team on a mission to grow Houzz
  • Our beautiful office is located right in the middle of Berlin - in a cool, modern, comfortable environment designed to reflect our culture.
  • A stocked kitchen to keep you fuelled.
  • We are a close-knit family who love to celebrate birthdays and team accomplishments so we’re basically constantly stuffing our faces with cake and ice cream when not exceeding targets.
  • Benefit

    TGIF lunches

    TGIF lunches

    Cake and birthday celebrations every Fridays!

    Cake and bir...

    Possibility to earn high commissions

    Possibility ...

    Access to our flexible benefits program including childcare vouchers, Cycle to Work (bicycle parking and showers available onsite), dental insurance, health screenings and an annual season ticket subsidy and loan program.

    Access to ou...

    Gym membership discounts (London)

    Gym membersh...

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