Operations and Logistics Intern

Created on 08-03-2018

Location Berlin

CLOSED VACANCY Apply now

Description

Houzz is looking for a motivated, hard-working, analytical, and organised Operations and Logistics intern to join our e-commerce team in Berlin. This individual should be prepared to work in a fast-paced and international team environment, and should also be enthusiastic about gaining knowledge in various aspects of e-commerce, with the opportunity to grow within a business that is reshaping the home design and renovation industry around the world.

We’re looking for a new or recent graduate (or a career changer!) who loves to connect and help others, has excellent verbal and written communication skills, is a self-starter that will roll up their sleeves no matter what the task, and is super web-savvy.

Houzz is a successful, growing company, with many opportunities for personal and career growth.

Responsibilities:

Spare part orders management

Communication with other Houzz departments such as buying, logistics partner, and customer service.

Answering product questions on Houzz website

Answering US Customer Service requests including (but not limited to) order status, spare part enquiries, replacement orders, product questions

International orders management: shipment labelling and support the US warehouse team

Help Logistics team to support customers and suppliers needs and assisting the team with day-to-day tasks as needed

Management of claims with third party carriers

Requirements:

Graduate from a top university, and/or an individual with drive to succeed

Excellent communication skills with absolute fluency in business English

Switched on, eager to learn, and curious - you love a good challenge!

Tech-savvy

Excellent skills in Excel, PowerPoint, and Word. You will be using Excel every day, so you must like it!

Passion for numbers and analytical measurements (this is key)

Accurate and thorough; doesn’t miss any details and is always reliable with their tasks

Ability to persevere in high-pressure situations and find effective solutions

Previous experience in logistics/operations/customer service or e-commerce is a big plus

Enthusiasm or passion for design furniture and architecture is also a plus

Benefit

TGIF lunches

Cake and bir...

Possibility ...

Access to ou...

Gym membersh...