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Salesforce Administrator

Created on 03-06-2019
Location Irvine
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Description

About Houzz 
Houzz is the leading home renovation and design platform in the world. We have a highly engaged community of over 40 million unique monthly users who leverage our technologies to find inspiration for their next project, connect with over 2.3 million home design professionals and discover products in the Houzz Shop. 
About the Role
Houzz is looking for an experienced Salesforce Administrator to join our Systems team in Irvine. It is required that this Administrator has dedicated 3+ years within Sales Cloud, including the continual development and ongoing daily management of a premiere sales operation. A proven track record within sales operations, sales analysis, data management and salesforce administrative support is required.
This individual will have strong communication skills and the ability to quickly establish a rapport with all levels of the internal staff. The ideal candidate succeeds in a fast paced, dynamic environment and thrives on finding solutions to daily challenges. Embodied characteristics include attention to detail, proficient problem-solving and the ability to multitask. Self-motivation and an inherent sense of urgency is critical.
What You'll Do
  • Salesforce administration and configuration, including workflows, process builders, flows and custom object builds
  • Dedicated Sales Cloud administrator for all sales and sales support teams
  • Manage Case Queues, Knowledge Base, Community, Live Agent and Live Message
  • Implement processes to improve efficiencies and drive optimal handle times
  • Effective training and project deployment
  • Support newly launched applications and provide analysis of new solutions and alternatives
  • Manage third party vendors; troubleshooting, new release testing, etc.
  • Data integrity management: Data Loader
    • At a Minimum, We'd Like You to Have
  • 3+ years experience with Salesforce.com as a dedicated administrator in Sales Cloud
  • Experience with billing integrations, pipeline management and forecasting
  • A proven track record of effective project management delivering end-to-end solutions
  • Strong time management, planning and prioritization
  • Excellent verbal and written communication skills
  • Experience interacting and communicating deliverables to a wide variety of executive sales management leaders
  • A desire to work and thrive in a fast-paced, evolving environment 
  • A sense of urgency and self-motivation
  • Extensive Excel knowledge
    • Ideally, You'll Also Have
  • Salesforce administrator certification
  • APEX knowledge

    • Benefit

    TGIF lunches

    TGIF lunches

    Cake and birthday celebrations every Fridays!

    Cake and bir...

    Possibility to earn high commissions

    Possibility ...

    Access to our flexible benefits program including childcare vouchers, Cycle to Work (bicycle parking and showers available onsite), dental insurance, health screenings and an annual season ticket subsidy and loan program.

    Access to ou...

    Gym membership discounts (London)

    Gym membersh...

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