Description
Join the financial revolution!
Are you passionate about finance and want to make a real change? Join Kreditech and our team of over 500 professionals and become part of a transforming industry. From engineering, to design, to analytics, and collections, we do things differently and we reward great ideas, team work and persistence. We have a lot of work to do – and we want you to join us!
Kreditech is hiring Associate-Collection to join its growing Collections team. You are responsible for recovering overdue amount and accounts from allocated portfolio, using ONLY Kreditech approved tools.
Your Role
- Perform daily Collection activity on following, but nor resume to:
- Contacting the customers;
- Working with Collection Tools and Software;
- Respecting the procedures, rules and regulations;
- Schedule adherence;
- Keep accurate & detailed records of calls made, money collected on daily, weekly and monthly basis;
- Maintain Confidentiality.
- Signal any deviation from procedures, processes and flows to Team Leader Amicable Collection;
- Other tasks requested by the line manager;
- Understand & manage performance level in sync with assigned target on daily, weekly and monthly basis;
- Publishing the daily performance report/ MIS to Reporting Manager/TL.
Your Strengths
- Language knowledge: English or the desire to learn English at work;
- Good communication and negotiation skills;
- Priorities assessments skills;
- Computer literate and sound knowledge of MS package;
- Ability handle pressure, volume and tough customers;
- Quick learner with fast implemenation of things;
- Dispute identification and problem-solving skills;
- Patience, determination and professional courtesy.
How to apply
We accept applications exclusively through our recruiting platform, found under the ‘Apply Now’ link.