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Head of Quality Assurance (m/f) | Hamburg

Business intelligence Marketing
Quality assurance


As a Head of Quality Assurance, you will take ownership of the department's performance as well as responsibility for the resolution of technical issues and debugging activities of the business's software/products. 

A day in this job

  • Leading and developing the entire QA & Product Support team of 10+ Manual & Automation Engineers in an agile organization both locally & remote;
  • Assessing product quality requirements, define quality KPIs for all products and be responsible for keeping those up;
  • Promoting and implementing QA as an integral part of the development process;
  • Coordinate and build strong working relations with various internal functions including Infrastructure, Business Intelligence, Development, Support, Marketing and Operations;
  • Increase efficiency and stability in automation testing and defect prevention.

Desired skills and experience

  • 8 to 10 years of experience in Software Quality and Assurance;
  • Experienced in leading QA teams, ideally in a multinational context;
  • Excellent communication with strong English in both written & spoken;
  • Experience with continuous improvement and how to increase the maturity level of processes;
  • Proven track record with Automation & Performance Testing and ideally experience in contract testing experience, or micro-services, etc;
  • Display a high level of critical thinking in cross-functional process analysis and problem resolution for new and existing products with a customer perspective.

Additional Skills

  • Familiarity with common Agile practices;
  • Experience in Release Process and Continuous Deployment is a certain plus;
  • Any experience in Incident Management would be valuable;
  • Nice to have advanced-level certifications in Test Management and Quality.

What is in it for you?

  • You will be joining a dynamic and diverse team in one of the fastest growing Fintech organizations;
  • 28 days of paid leave, so long as you promise to come back!;
  • An awesome office in the heart of Hamburg with the best views from the city and plenty of things to do nearby.

At Kreditech, we like to constantly challenge the status quo and improve our ways of working. We are a data driven company who are enthusiastic about agile methodology. Diversity is in our DNA and we strongly believe that having different perspectives, experiences and backgrounds will lead to the best environment for our employees and better products to our customers. If this sounds like the kind of company you’d like to work with, please apply here!