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Payments Associate (m/f) | Hamburg



  • Within this Role you will act as a main Operator in the fields of Cash Flow Operations, including but not limited to monitoring customer cash transfers via  BANK/SEPA Payments, Payment Providers, Direct Debits and Credit Cards;
  • Act as the liaison between Operations and Finance teams; Responsibility for customer cash flow (in- and outflow) related issues, including payment processing, chargeback reviews, identifying/fighting potential fraud cases and collaborate with Banks & Payment Service Providers.
  • Ensure end-to-end flow of money through Kreditech and perform the appropriate tasks and checks for each stage. This entails the end-to-end flow of all Kreditech’s products, countries and systems.
  • Be the first point of contact for inquiries from internal stakeholders (i.e. Service Center, Collection, Commercial and Legal) regarding payments operations.
  • Ensure payments are processed in a timely manner, accurately within daily cut off times and deadlines.
  • Work closely with the  Accounting and Treasury departments on processes such as account payables and cash control.
  • Identify, report and fix unexpected behavior of loans and payments processes, such as failure to book payment and finding short/long term solutions.
  • Work closely with Engineering team during planning, development and testing of new products or systems  
  • Actively seek ways of improving process efficiency, implementing best practices and identifying cost saving initiatives.
  • Contribute to company projects as required.
Desired skills and experience
  • University degree in finance or treasury or an apprenticeship combined with a certification (i.e. ACCA, Certified Treasurer, Certified Management Accountant etc.)
  • 1+ years work experience in Finance or a similar field
  • Solid understanding of Payment Product (Banks, PSP, Credit Card)
  • Think outside the box, quick uptake, team work
  • Fluent in English and Polish or Spanish. Knowledge of German is a plus.
What is in it for you?
  • You will join a highly international Finance team with colleagues from more than 20 nations
  • Together with a great team you will work on exciting projects
  • Gain first-hand team leading experience with regular trainings, feedback and mentoring from your Team Leader and the Head of Accounting, International Tax & Payments
  • A chance to shape the Finance organisation of a leading FinTech company
  • You will work in an awesome office in the heart of Hamburg with the best views from the city and plenty of things to do close to the office when you’re not at work

*Please note that this position consists of a shift work, 8 hours/day between 7 am and 9 pm from Monday to Friday.

 How to apply?

  • We accept applications exclusively through the application form below.