Owns payments product strategy and roadmap in line with overall payment strategy;
Contributing to meeting payment financial targets;
Play a key role in new product development process and ensure products are designed right from day 1 from a payments perspective;
Builds product backlog so that development team accepts and delivers product/sprint;
Contribute to developing payment processes for all core products (e-commerce and direct loans) across multiple markets;
Continuously improves product quality to 25% Net Promoter Score p.a. and max. 1% complaint;
Optimizes conversation rate no less than 30% on average of payment products;
Work closely with payments team in engineering, payments operations, other product owners, finance, collections, service center, strategic business partners and payment service providers to continuously optimize processes and innovate;
Deliver a smooth customer experience by ensuring seamless payment processes;
Ensure all payment processes are automated as efficiently as possible with minimum intervention required;
Work closely with Finance and accounting to ensure every payment related business event is mapped and accounted for as per finance guidelines;
Own, maintain, and advocate improvements for the tools that track the performance and efficacy of Kreditech’s payment systems and processes;
Represent and contribute to our company’s values of data-driven, ownership, efficiency, Innovation, Integrity and #One Team.
Desired skills & experience
5+ years experience in developing highly successful and innovative consumer internet products, thereof, 3+ years experience in payments product management role is a must;
Strong technical skills to be self-reliant in extracting, cleaning and analyzing data and working closely with technical teams;
Master, Diploma in Engineering, Computer Science or Information Management;
Past experience in leading integration of payment service providers at business and technical level would be an asset;
Leadership, Hands-on attitude, delivery oriented and results driven, with a pragmatic implementation focus;
Fluent in English; additional languages like Polish, Russian or Spanish are a plus.
At Kreditech, we like to constantly challenge the status quo and improve our ways of working. We are a data-driven company who are enthusiastic about agile methodology. Diversity is in our DNA and we strongly believe that having different perspectives, experiences and backgrounds will lead to the best environment for our employees and better products to our customers. If this sounds like the kind of company you’d like to work with, please apply here!
Friedrichstraße 68, Berlin 10117
Information for companies: +49 (0)1745 212
Via G. Fara 35
20124 - Milano (MI)
P. IVA / C.F. 08450800969
Cap. Sociale: € 25,000 i.v.
REA n. MI - 2027147
Information for companies: +39 02 82780 275
General Information: +39 02 82780 276