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Customer Care Agent Denmark (m/f)

Created on 06-01-2017

Description

Your Tasks:

  • Contact person for Lesara customers via telephone or email
  • Deal with questions regarding products, shipment and returns, payment and other customer complaints
  • Receive, reply forward (if required) support inquiries via telephone or email
  • Independent complaint processing
  • Maintain customer data in CRM system
  • Additional tasks related to customer service

Your Profile:

  • Previous work experience in customer service, experience with the tools Zendesk and Magento is a plus
  • Team player, good communication skills, service-oriented
  • High social competence      
  • Good knowledge of English
  • Native Danish speaker (German is a plus)  
  • Flexible and highly motivated

What You Can Expect From Us:

  • A chance to re-define e-commerce with a data-driven approach
  • Significant growth potential and an array of entrepreneurial insights within a thriving startup  
  • The freedom to innovate: have an idea how to improve something? Go for it and own it
  • A world-class team: we don’t just work together, we truly care about each other and seek to bring out the best in each other every day

Benefit

Brand-new Office

Brand-new Of...

employee discount

employee dis...

Flat hierarchies

Flat hierarc...

Free Water, Coffee, Fruits

Free Water, ...

Inhouse Gym Room

Inhouse Gym ...

Language lessons

Language les...

Teamevents

Teamevents

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