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L1 Support Engineer

Created on 08-02-2019
Location Łany

Description

At Moneyfarm we use technology to make saving and investing for the future accessible to everyone in a simple and transparent way. We build software that augments and optimises our in-house financial advisory expertise to offer our customers the best use of their money.
We nurture a practice where everyone is trusted with autonomy in their role to continuously deliver value supported by a friendly and creative environment free from ownership handovers, gatekeepers or bureaucracy.
Working with some of the best technologists in Europe you will definitely fulfil your potential at Moneyfarm. It won’t always be easy but it will always be fun.
Role
You will work on the frontlines, understanding client issues and how they affect the business, triaging and creating self help tools for our internal staff.
You will use your bright, naturally inquisitive nature to get to get an overview of Moneyfarm’s core trading and customer management systems, dig deep to the core of the issue and provide solutions where possible.
You love programming and the ability to have an impact on the world via things you have created and use your skills to write scripts, jobs and code to automate your solutions.
You're open, approachable and love helping people.
You will help define the outcomes for Moneyfarm customers, working in close relationship with Operations/CRM and liaising directly with other business stakeholders.
Responsibilities
- Work within a cross functional squad structure to deliver business impact as effectively as possible.
- Build software/scripting tools/endpoints to help Moneyfarm deliver brilliant customer service and automate BAU tasks.
- Work with and support senior Moneyfarm technologists as they architect and create Moneyfarm’s products and services.
- Be proactive in identifying ways in which Moneyfarm can achieve our goals quicker, better or cheaper.
Job qualifications
- At least 2 years hands-on experience working in a software development role coding in one of Scala, Java, JavaScript or Python.
- Strong understanding of relational databases & SQL.
- Experience with linux and scripting.
- Massive thirst for knowledge and desire to learn.
- Huge desire to build software that makes people’s job easier and more efficient.
- Excellent interpersonal and team skills.
- Great communication skills both written and verbal.
- A knowledge of Agile concepts, rituals and artifacts is good to have.
- Exposure to enterprise SaaS systems such as Salesforce is nice to have.
- Experience with AWS and an understanding of DevOps culture are nice pluses.
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