Operations Manager France (m/f)

Description

Welcome to Movinga! We are a young and dynamic company, founded with the ambition to disrupt the moving industry, in Europe and globally. From the simple online booking process to the consistently high service quality: this is what moving in the 21st century looks like.

Backed by renowned investors like Earlybird Venture Capital, Index Ventures and Global Founders Capital, we are continuously raising the bar of our product and processes to achieve our ambitious goals.

OPERATIONS MANAGER FRANCE (m/f)

As a startup in an industry that is currently struggling to modernise and with services that experience increasing demand, we aim to grow our team with the sharpest talent we can find. Currently, we are on the lookout for a Operations Manager (m/f) within our French team to start right away.

Your responsibilities :

• Identifying geographical areas in which we lack sufficient partners, finding new potential partners and communicating the Movinga value proposition to bring new partners on-board

• Managing the existing network of partners through constant communication, execution of a shared business plan and feedback on potential service improvements / coaching

• Ensuring the fulfillment of all bookings through timely allocation to partner companies, finding new capacity / partners if necessary

• Manage all communications with partners and internal team members

• Ensuring high levels of profitability through assertive communication with partner companies

• Assuring highest standards of quality through careful vetting and coaching of partners

• Driving initiatives to continuously improve the quality of our service to our customers

• Identifying causes of operational errors and developing processes to lower our error rate

• Consistently setting and exceeding performance deadlines and targets

• Continuously seeking improvement in our operations tools and processes

Your profile :

• You have Bachelor’s degree in Business, Economics or a related field plus previous work / internship experience in operations management or a similar function

• You have excellent written and verbal communication skills

• You are a natural problem­-solver who you can think outside the box

• You possess great organisational skills, which enable you to work independently and to take ownership of and responsibility for the results of your work

• You are disciplined in your approach to daily activity planning and goal setting

• You are resilient and do not lose track of work even in chaotic situations

• You are enthusiastic, self-motivated and hands-on with a strong work ethic

• You are an excellent listener, desire to learn and adapt to new concepts and technologies

• You enjoy working in a fast-paced, target-driven and team-oriented environment

• You can deal in a friendly manner both with coworkers and clients

• You possess strong web and computer skills: MS Office, Salesforce.com desirable

• You possess excellent French skills (both spoken and written)

What we offer :

• A fast-paced working environment in a rapidly developing company

• Challenges which let you grow day by day

• Flat hierarchies with space for your own ideas in a dynamic, dedicated and motivating environment

• A competitive remuneration

• Fresh fruits, cereals and soft drinks as well as various benefits for restaurants, gyms, cafés etc.

• Open-space office in the heart of Berlin's trendy district Prenzlauer Berg

If you want to be a part of a young, dynamic company with a unique team-culture, then we are just the company you are looking for.

Apply now and join the Movinga Family today!