Description
We’re looking for an outstanding Business Analyst for our product and marketing teams. We seek a talented candidate who can help us in crunching, analyzing and understanding customer characteristics, behavior and data sets on our website (desktop & mobile) and apps (iOS & Android).The candidate will strategically support the company’s development and provide actionable insights to the Product Management and Digital Marketing teams.
Responsibilities:
- Support customer growth by designing and performing ad hoc analyses across business areas from multiple data sources
- Analyze customer traffic and behavior with a goal of finding ways to optimize and improve user experience and conversions
- Analytically support A/B testing processes aimed at tactical product evolution
- Manage and develop existing or new real-time dashboards in order to measure customer value
- Develop new practices to aid in the growth of data informed strategic developments
- Present findings to various business stakeholders
- Participate in and drive the collection of any additional value added data when available
Requirements:
- Previous digital analytics experience with industry standard web analytics toolsets (e.g. Google Analytics, Adwords, Mixpanel, Heap, etc.)
- Demonstrated experience in mining data to support decision making (reporting, dashboards, etc.)
- Strong Excel advanced features skills; basic SQL is a plus
- Exceptional analytical attitude and outstanding organizational skills
- Previous working experience with other e-commerce businesses
- Full proficiency in English, which is the official working language of the company
- Italian proficiency a plus but not required (thanks to the international work environment in the office)
Position based in: MILAN, Italy
CLOSED VACANCY
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