N26 logo N26

Business Operations Manager

Created on 16-11-2017
Location Berlin

Description

We are The Mobile Bank.Our vision is to build a bank the world loves to use.Technology and design empower everything we do.

 

N26 is Europe’s first Mobile Bank with a full European banking license. We redesigned the banking experience to be simple, fast and contemporary. Founded in 2013 by Valentin Stalf and Maximilian Tayenthal, N26 has more than 300 employees and more than 500.000 customers in 17 countries. N26 has raised more than $55 million from investors including Li Ka-Shing’s Horizons Ventures, Battery Ventures and Valar Ventures, in addition to members of the Zalando management board, Earlybird Venture Capital and Redalpine Ventures.

 

YOUR ROLE
  • You assume responsibility for the development and improvement of procedures within the N26 banking ecosystem
  • You understand banking tools and processes and are able to automate and optimize them
  • You analyse data to gain a deeper understanding of the products under your responsibility with the view to monitor their performance and keep track of SLA’s with existing and potential partners
  • Beginning with your first day, you assume responsibility for ongoing procedural topics in relation to our current account and banking platform that you complete precisely, flawlessly and diligently
  • You autonomously negotiate contracts for co-operations with service providers, supervise their execution and monitor SLA's
  • You are responsible to manage and maintain the relationships to our partners
 
YOUR PROFILE
  • Ideally, you have 3-5 years of experience in the operational area of a startup, practical experience in the area of FinTech, tech industry, consulting, and/or investment banking with a proven track record on operational excellence and/or process automation
  • You have exhibited an interest in technology and innovation.
  • You are interested in understanding and deepening your knowledge of the banking business
  • You possess deep knowledge of some of the following banking processes: Cards, Bank Payments, Mobile Payments, Account, Core Banking Systems
  • You have some international experience (study or work abroad) and thrive in a multicultural environment
  • You enjoy implementing and optimising complex processes as the foundation of your work
  • Project management is your strength and you enjoy interacting with various stakeholders
  • You approach new topics and challenges independently and proactively
  • You have a hands-on mentality and an execution-focused work ethic
  • You operate well under stress, even faced with tight timelines for ambitious deliverables
  • You have graduated with honors from a university with a bachelor’s or master’s degree in business administration, economics, business informatics, computer science, mathematics, or a related field
  • You have excellent English language skills. Additional languages are a plus.
 
WHAT WE OFFER
  • High degree of autonomy
  • Crucial role in a highly motivated, talented team
  • Flat hierarchy and open communication
  • A stack of the most modern technologies
  • Your choice of a new Mac or Windows laptop
  • Newly designed office in Berlin-Mitte
  • Probably the best cup of coffee or tea in the neighbourhood

Sound good? Send us your application online, and we’ll get back to you soon.

CLOSED VACANCY Apply now

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