N26 logo N26

Junior CRM Specialist

Created on 22-05-2019
Location Berlin

Description


We are The Mobile Bank.Our vision is to build a bank the world loves to use.Technology and design empower everything we do.


N26 is Europe’s first Mobile Bank with a full European banking license. We have 2.5 million customers across 24 markets. Our team of over 1000 employees in 4 locations is concentrated on reinventing the banking experience for the digital generation. Valentin Stalf and Maximilian Tayenthal founded N26 in 2013 and launched the initial product in early 2015. Since January 2015, N26 has been available for Android, iOS, and desktop. N26 has raised more than $500 million from investors including Insight Venture Partners, GIC, Tencent, Allianz X, Peter Thiel’s Valar Ventures, Li Ka-Shing’s Horizons Ventures, Earlybird Venture Capital, Greyhound Capital, Battery Ventures, in addition to members of the Zalando management board, and Redalpine Ventures.




Once here you will
  • You will utilize a variety of contact channels including mobile push notifications, in-app messages, email, direct mail, and others
  • You will work closely with our data/analytics team to define customer segments to target with specific messages, to forecast the impact your initiatives will achieve and to analyse the success of the campaign
  • You will implement (HTML), test (make sure emails are rendered correctly on all devices) and optimise (A/B testing) your campaigns using Salesforce Marketing Cloud
  • You will work closely with a seasoned team leader and learn from the guidance of a seasoned CRM manager
  • You will work closely with our country communication managers, other marketers, and other departments (particularly product development, content writers, designers) to ensure that the right message reaches the right customer at the right time
What you will bring along
  • You are passionate about online marketing and CRM in particular – you have good insight into the messages and targeting to reach specific goals.
  • Ability to create email templates in HTML is a plus
  • You are meticulous and careful in your work.
  • You have a good combination of analytic/segmentation/forecasting skills, and also communication/messaging skills.
  • Strong customer-focused mindset and a roll-up-your-sleeves, get-it-done attitude
  • Minimum Bachelor’s Degree or equivalent – ideally in a quantitatively-rigorous discipline of study
  • Minimum 1 year experience in a similar role at a company with a primarily online/mobile consumer target
What we offer
  • High degree of autonomy
  • Working with international, highly engaged peers
  • Flat hierarchy and open communication
  • Getting things done attitude
  • Keep up to date with our InsideN26 Magazine
  • A stack of the most modern technologies
  • Personal Development Budget 
  • Find a career path. Not just a job. Some of our benefits and rewards can be found on our careers website

Sound good? Send us your application online, and we’ll get back to you soon.


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