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Operations Outsourcing Manager (Junior/Intermediate)

Created on 29-06-2018
Location Berlin

Description


We are The Mobile Bank.Our vision is to build a bank the world loves to use.Technology and design empower everything we do.


N26 is Europe’s first Mobile Bank with a full European banking license. We redesigned the banking experience to be simple, fast and contemporary. Founded in 2013 by Valentin Stalf and Maximilian Tayenthal, N26 has over 500 employees and over 1.5 million customers in 18 countries. N26 has raised more than $215 million from renowned investors including Allianz X, Tencent Holdings Limited, Li Ka-Shing’s Horizons Ventures, Peter Thiel’s Valar Ventures, members of the Zalando management board and Earlybird Venture Capital.




Once here you will
  • Support the development of an efficient organizational structure and process framework.
  • Support the establishment of the policies and procedures within the organization.
  • Assume responsibility for the quality assurance, establishments of key controls and incident management in business processes.
  • Support the risk management in the business processes in close coordination with the control functions (Risk Management and Legal/Compliance).
  • Control and monitor the service providers according to the Service Level Agreements and KPI.
  • Support the definition of requirements and the coordination of projects from Bank perspective in close collaboration with our service providers.
  • You will be the main collaborator of our experienced Senior Outsourcing Managers for Operations and IT.
Your Profile
  • You already gained first working experience in a direct/ retail bank, an auditing firm or a FinTech company.
  • You hold a university degree in business studies, economics or a related field or a banking apprenticeship.
  • You preferably have a high degree of process understanding as well as profound knowledge in the areas of online banking and retail products.
  • You have insight into or are willing to become acquainted with German and European Banking laws and standard banking requirements.
  • You enjoy defining, implementing and optimizing complex processes according to the business requirements as the foundation of your work.
  • You enjoy interacting with various stakeholders.
  • You have fluent English language skills. Other European languages are a plus.
What we offer
  • High degree of autonomy.
  • Crucial role in a highly motivated, talented team.
  • Individual Professional Development Budget.
  • Your choice of a new Mac or Windows laptop.
  • Flat hierarchy and open communication.
  • Newly designed office in Berlin-Mitte.
  • A stack of the most modern technologies.
  • Keep up to date with our InsideN26 Magazine.
  • We recently celebrated our second banking license anniversary.
  • Find a career path. Not just a job. Some of our benefits and rewards can be found on our careers website.

Sounds good? Send us your application online, and we’ll get back to you soon.


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