Description
We are The Mobile Bank.
Our vision is to build a bank the world loves to use.
Technology and design empower everything we do.
As our Senior HR Business Partner, you play a critical role in supporting the global growth of our Customer Operations organisation. This includes the areas of Customer Services and Care.
Once here you will
- Partner with our Chief Operations Officer to map out the strategic growth of N26 Operations
- You will evaluate different workforce strategies (joint ventures, acquisitions, etc.) and implement the best fitting solution
- You will evolve the Operations culture by creating a “prefered place to work” strategy within customer facing industries
- You will drive data-informed decisions and support in calibrating and rewarding high performance
- You will partner with the senior leaders within N26 operations to offer thought leadership regarding organizational and people-related strategy and execution
What you will bring along
- a passion for and multi-year experience with driving high employee engagement within customer facing industries
- excitement about initiating and driving the development of our people practices and you share our passion to keep things simple in design, light on the process and high on impact.
- an ability to build effective relationships at all levels, which helps you resolve those tricky employment and performance issues
- a growth mindset and agile approach to problem-solving
What we offer
- An amazing team with specialists that can support you in the entire hiring process
- Two furry friend: Jamie and Hilda the people team dogs!
- High degree of autonomy
- Individual Personal Development Budget
- Also, we love having fun and trying out new foods
Sound good? Send us your application online, and we’ll get back to you soon.