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Account Manager Payroll (m/f/d)

Created on 18-10-2019
Location Munich

Description

Your way into the future:

Given the current situation with the Corona virus and in order to prevent the virus from further spreading, all our interviews will take place remotely for now. Thank you for your understanding.

At Personio, Customer Success is more than one specific role. It is rather an integral part of our company culture and defines how our customer-facing teams work. Customer Success follows the mission to maximize customer value in our everyday business. As part of this team, you enable our customers to understand the product, give feedback, encourage their growth, and make their people processes more successful. Join and become part of our exciting journey!

As Account Manager Payroll (m/f/d) in the Payroll Operations Team, you are the main point of contact for our customers during the setup of the payroll module. At the end of their test month, you are the responsible account manager for the final conversion.

  • You are the responsible account manager of the onboarding and education of our customers for using Personio Payroll properly.

  • You ensure a great customer experience and therefore the successful conversion at the end of the test month.

  • You communicate and coordinate customer requests to our product team and thus make a decisive contribution to the further development of our software

  • You are involved in the execution of the compliance measures and mechanisms that we use to ensure high quality in our payroll

  • You create training content to train customers and our customer success team on topics related to payroll accounting

  • You are driving forward the continuous development of our internal knowledge base and Help Center

  • You will help on the organisation of scalable processes that ensure the growth of the Payroll Operations Team


Your way until today:

  • You have successfully completed your business studies with a focus on accounting, controlling or Finance

  • You have already gained experience in Customer Success Management, Account Management or Finance 

  • You are familiar with questions and processes relating to payroll or HR. Optimally, you have already gained experience with the implementation of payroll accounting systems

  • You are very customer-oriented and work structured

  • You are communicative with very good German (C2 level) and English spoken and written


Why working with us:

Aside from the people, the role, our culture and our mission, we have countless other things, that make Personio a pretty great place to work at.

  • Market-proven, well-funded and fast-growing company ($130M funding acquired to date)
  • As you are joining Personio at such an early stage, this shows us your trust and confidence in us. We would like you to profit from the success of the company, and therefore, we offer you a competitive compensation package (salary, benefits and virtual shares)
  • Receive full responsibility for your area and be a part of our creative working environment with short decision-making paths
  • 1,500 Euro development budget, which you can use as you wish
  • Regular team events, e.g. raft trips on the Isar, ski trips, visits to the Oktoberfest and much more
  • Stylish and open office in the heart of Munich with delicious Fairtrade coffee, various cold drinks, fruit and muesli for free
  • 28 paid vacation days, flexible home office regulation
  • Lightning-fast electric scooter of your choice as a "company car" (www.unumotors.com) or additional payment for MVV ticket     
  • Subsidized Qualitrain membership: For 25 euros a month you can train in 90 fitness and yoga studios, swimming pools and many other sports facilities in Munich

Benefit

1.500 EUR of development budget per year

1.500 EUR of...

Electric company scooter

Electric com...

Flexible home office policy

Flexible hom...

High-end hardware, e.g. MacBook, noise-cancelling headphones

High-end har...

Office in the heart of Munich

Office in th...

Regular team events, including office dinners, skiing trips, and parties

Regular team...

Relocation support to Munich, Germany

Relocation s...

Subsidised gym membership

Subsidised g...

Travel allowance

Travel allow...

Weekly German language courses

Weekly Germa...

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