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Lead Product Designer

Created on 26-06-2019
Location Paris

Description

Stuart is a leading last mile delivery platform that connects small and big businesses to a fleet of geolocalised couriers. We empower thousands of companies across Europe by providing same-day delivery, next-day delivery and return solutions. We work across verticals with retailers, grocery stores, restaurants and e-commerce merchants to enable smarter transportation models.

Product Design at Stuart

Product Design is growing at Stuart, and we are looking for people who can help us set and scale our design culture and practice from its early stage. We are assembling a thoughtful, far-sighted Product Design team to support the accessibility and integration of our cutting-edge technology.

As a Lead Product Designer at Stuart, you will work closely with all-level Product Designers, Product Managers, Engineers and specialists to shape meaningful, high-quality experiences for the businesses, couriers and internal stakeholders that count on us. You will be trusted to influence and expand our design culture, processes and products strategy throughout the company and beyond, as long as recruiting and mentoring people that share our same values and approach to work.

Fleet Management

More than 8k couriers partner with us, and our common goal is to make this partnership as efficient as possible. Our Support and Operations teams are fully committed to this mission, and as product designers, our role is to offer them the means to achieve it.

You’ll be leading the efforts on designing both a highly usable, safe and fast work tool for the couriers, as long as internal tools that will ensure intelligent fleet management to our Support and Operations teams.

Responsibilities

  • Give purpose to your team. Contribute to setting and conveying a compelling long-term design strategy and mission that continuously refers back to the global vision of the organization.
  • Lead a process-oriented and scalable workflow. Partner with the teams to ensure projects are well-defined and successfully executed, from problem definition to design implementation.
  • Build rapport and trust. Ensure shared understanding among cross-functional teams and secure decision-making that balances the needs of the couriers with the business goals.
  • Bring the couriers front and centre. Guide products towards undoubtedly simple and natural solutions that resonate with and empower couriers to work safely and effectively.
  • Back the people who back the organization. Respond to our internal logistics challenges by crafting management tools for our Operations and Support teams that are as intelligent as our shelf-ready technology.
  • Conduct an iterative ever-changing practice. Provide meaningful, actionable, direct and timely feedback that will help your team do their best work — and ultimately bring us closer to our shared vision.
  • Contribute to global, sustainable product design. Nurture a diverse, conversational and rewarding culture of hiring and mentorship that will give people space to grow, do their best work and consequently become contributors themselves.

Requirements

  • At least a year of experience managing a product design team
  • Samples of design work executed either by yourself or a team led by you, that shows your ability to deliver meaningful products
  • Experience in driving strategy, vision, and execution in collaboration with product managers and engineers
  • Mature written and verbal communication skills, negotiation skills, and ability to teach and present work
  • Ability to clearly communicate concepts through sketching, wireframing and prototyping
  • Open to feedback and an advocate for an accessible, diverse, low-ego approach to work
  • Used to work both independently and in a group setting, with experience designing products from conception to implementation

Benefits

  • Great compensation package
  • Good work-life balance: work from home, flexible hours, extra days off - RTT
  • Learning and training opportunities
  • Tangible career development possibilities as we grow strong
  • Meal vouchers - Tickets restaurant LunchR
  • Monthly gym allowance to use in any gym or for any sport class
  • Excellent family private health care
  • Annual company offsite – Ibiza this year!

“Logistics for a sustainable world.” That is the mission at the heart of Stuart Delivery. While customer expectations around the delivery experience are skyrocketing, cities are limiting traditional logistics methods to improve congestion, pollution and liveability. The convergence of these two trends means that a disruptive approach to last mile delivery is not a nice-to-have but rather an inevitability.

Stuart sits at the crossroads of the future, using our best-in-class proprietary dispatch technology to connect small and big businesses alike to a shared fleet of geolocalised couriers. The result? Efficient, reliable, eco-friendly delivery to help retailers to meet their customers’ demands.

We launched in 2015 with a big vision and a handful of clients. Three and a half years later, couriers on our platform complete tens of millions of deliveries annually for the biggest brands across retail, e-commerce, grocery and food.

Stuart is an equal opportunity employer and we value diversity at our company. We don't discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status or disability status.

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