Program Manager

Description

Stuart is a leading last-mile delivery platform that connects small and big businesses to a fleet of geolocalised couriers. We empower thousands of companies across Europe by providing same-day delivery, next-day delivery and return solutions. We work across verticals with retailers, grocery stores, restaurants and eCommerce merchants to enable smarter transportation models.

Our beautiful office is located in a co-working space Fora Space, 71 Central Street London EC1V 8AB.

You will be responsible for coordinating across functions to define a strategy, priorities and the operational model to empower further growth and greater profitability within this strategically vital area that generates a significant portion of Stuart's current volumes.

Responsibilities

• Coordinate with cross-country and cross-functional teams (Commercial, Courier and Business Operations, Product and Tech spread across our offices in London, Paris and Barcelona) to ensure there is alignment around the strategic vision and what is required to realise it.
• Develop in-depth understanding of client needs and trends; identify gaps and opportunities, and work across Stuart to create and prioritise a body of high-impact projects to satisfy these requirements.
• Review how we can tweak our current operating model to expand our commercial proposition. How can we attract more clients? How can we drive lower prices?
• Report on the completion, quality and impact of projects/initiatives within the program. You will evaluate the success of these against their aims, goals and objectives, and share learnings across the business
• Think ahead and handle priorities and risks, anticipating issues and propose solutions

Requirements

• 5+ years of working experience, ideally in Consulting or in Program Management.
• Knowledge and expertise of project and programme management including adapting methodologies and tools to suit the needs of the team(s) and of the project
• Experience leading and interacting with cross-functional teams
• Business change/transformation experience
• Confident at challenging the status quo, both influencing and challenging decisions at a senior management level.
• Fluent English speaker
• MBA (Beneficial but not necessary)

Benefits

• Competitive salary and bonus
• Lunch paid for every day (in value up to £10) at work and all the free drinks/snacks you can handle
• Monthly gym allowance (in value up to £40) to use in any gym or for any sport class - a healthy mind in a healthy body!
• Annual company offsite – Ibiza this year!
• Private health care provided by AXA (including dental and optical)
• Pension taken care of through a partnership with Royal London
• Work in an international, dynamic and passionate environment with a great company culture.
• Lunchtime sports: frequent yoga, 5 a side football Fridays, squash Thursdays

“Logistics for a sustainable world.” That is the mission at the heart of Stuart Delivery. While customer expectations around the delivery experience are skyrocketing, cities are limiting traditional logistics methods to improve congestion, pollution and liveability. The convergence of these two trends means that a disruptive approach to last-mile delivery is not a nice-to-have but rather an inevitability.

Stuart sits at the crossroads of the future, using our best-in-class proprietary dispatch technology to connect small and big businesses alike to a shared fleet of geolocalised couriers. The result? Efficient, reliable, eco-friendly delivery to help retailers to meet their customers’ demands.

We launched in 2015 with a big vision and a handful of clients. Three and a half years later, couriers on our platform complete tens of millions of deliveries annually for the biggest brands across retail, eCommerce, grocery and food.

Stuart is an equal opportunity employer and we value diversity at our company. We don't discriminate on the basis of race, religion, colour, national origin, gender, sexual orientation, age, marital status or disability status.