Description
Stuart (Geopost) is a leading last mile delivery platform that connects small and big businesses to a fleet of geo-localised couriers. We empower thousands of companies across Europe by providing same-day delivery, next-day delivery and return solutions. We work across verticals with retailers, grocery stores, restaurants and e-commerce merchants to enable smarter transportation models.
Our mission since the beginning: build the future of logistics for a sustainable world - efficient, reliable and eco-friendly ! Please check https://youtu.be/GqqXW9FhOAU.
Stuart is an incredible melting-pot of 300 people of 40 different nationalities across Paris, London, Barcelona and Madrid and we are operating in 100+ cities in Europe. More than 2000 companies work with us, among which Carrefour, Zalando, Nike, Monoprix, Decathlon, Apple, Just Eat and The Kooples.
As we grow strong, we are looking for a Senior Account Manager to help manage the client relationships with some of our top accounts in France. You will report to Charlotte Rigot, team lead, and work from our cosy office 8 avenue des Ternes 75017 Paris.
Responsibilities
- Create, manage and implement growth strategies for your key accounts across our core verticals of Food, Grocery, Retail and Messenger
- Build deep and ongoing relationships with key decision makers from Operations Managers, Fulfilment Directors and Ecommerce leads
- Ensure that your key accounts are satisfied by communicating and project managing their needs effectively to internal stakeholders and influencing action
- Identify churn risks within your portfolio and implement action plans to mitigate
- Collaborate across teams to better focus client-facing efforts, taking the initiative to identify issues and find solutions
- Build and deliver compelling demonstrations, presentations and pitches
Requirements
- 4/5+ years of experience in an Account Management or a client facing role
- Solutions oriented, always look for innovative ways to make things work rather than reasons why something won’t work
- Data-driven, with an analytical approach looking at results and figures
- Experience of managing projects involving multiple stakeholders from different teams
- Consultative approach, with a natural desire to understand your client’s needs and work to find a solution that fits them best
- Experience in a high growth start-up / retail / logistics is a big big plus :-)
Benefits
- Great compensation package
- Good work-life balance: work from home, flexible hours, extra days off - RTT
- Learning and training opportunities
- Tangible career development possibilities as we grow strong
- Meal vouchers - Tickets restaurant LunchR (13 € per day)
- Monthly gym allowance to use in any gym or for any sport class (40 € per month)
- Excellent private health care Alan
- 100% Reimbursement of Navigo
- Annual company offsite – Ibiza this year!
After reading all this just a few last but important words: We want you to take on a role you love and we want you to come to a place you’re proud and happy to work every day.
If this sounds like you - apply! Get in touch with us, we want to hear more about you today!
“Logistics for a sustainable world.” That is the mission at the heart of Stuart Delivery. While customer expectations around the delivery experience are skyrocketing, cities are limiting traditional logistics methods to improve congestion, pollution and liveability. The convergence of these two trends means that a disruptive approach to last mile delivery is not a nice-to-have but rather an inevitability.
Stuart sits at the crossroads of the future, using our best-in-class proprietary dispatch technology to connect small and big businesses alike to a shared fleet of geo-localised couriers. The result? Efficient, reliable, eco-friendly delivery to help retailers to meet their customers’ demands.
We launched in 2015 with a big vision and a handful of clients. 5 years later couriers on our platform complete tens of millions of deliveries annually for the biggest brands across retail, e-commerce, grocery and food.
Stuart is an equal opportunity employer and we value diversity at our company. We don't discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status or disability status.
