Payment Processing Specialist (Japanese speaking)

Description

Our fast-growing operations team in Tallinn is looking for Payment Processing Specialists who are passionate about international transfers and currencies, love to help customers and want to work in a disruptive, fast-growing and fun environment.

Would you love this job?

• Yes, if you would like to know more about how money moves around the world;
• Yes, if you love complicated situations and investigating problematic transactions;
• Yes, if you are into figuring out the technical side of payments processing;
• Yes, if you are excited about the prospect of working with an incredibly international customer base and team;
• No, if you prefer routine and changes get you stressed out.

What you'll get to do:

• Together with your team build strong relationships and ownership of operational work with internal and external partners by maintaining and improving collaboration;
• Keep an eye on the payments' engine and solve payment-related problems;
• Focus on efficiency and ensure timely and compliant processing of payments;
• Act as the first level problem solver and as a point of contact between TransferWise and our partners;
• Help translate customer needs into plans and support these with analysis;
• Work with the customer support and product development teams to make our customers happy;
• Drive improvements to our product and work processes;
• Be creative, friendly and solution-oriented with customers and colleagues;
• Get to know more about how money moves around the world.

A bit about you:

• Excellent verbal and written Japanese and English language skills to communicate with our partners and customers in Japan;
• 1 - 3 years of experience in a responsible specialist role;
• Finance or banking background nice to have;
• At least a Bachelor’s degree;
• Flexibility in working hours;
• Punctual, independent, proactive and willing to get things done;
• Ability to multi-task and make decisions in critical situations;
• Strong administrative skills and attention to detail;
• Excellent written and verbal communication skills. 

Some of your benefits:

• Stock options in the package;
• In-house gym plus sports allowance;
• Weekly team lunch and free breakfast;
• Paid sabbatical after 4 years;
• Paid sick leave;
• Pet-friendly office;
• See the full list of our benefits here

If this sounds like the beginning of a great new challenge for you, please apply by submitting your CV and cover letter in English. 

Please note that applications without a cover letter will not be considered. 

A bit about TransferWise:Since 2011, we’ve had a clear mission: money without borders. Built by and for people who live global lives, we’re the fairest, easiest way to manage your money across borders.We’re just at the beginning of our story and we’re growing at an incredible pace. We won’t stop until anyone, anywhere can send, spend and receive money wherever they are, whatever they’re doing. There’s still heaps to do and we can’t do it alone.Our People:At TransferWise, you’ll be joining a movement of people who believe in a better, fairer, more transparent way of moving money around the world. You’ll collaborate to do your best work and take on problems that no one has looked at before.If you’re keen to learn, grow, try new things and aren’t afraid of a bold plan, you’ll fit right in.

How we work:

At TransferWise our strategy emerges from the collective brainpower of all our people, who are organised in dozens of independent, autonomous teams. Teams stay closest to our customers, so they choose what problems to solve and where to spend the most time.

You’ll experience radical levels of ownership and empowerment within your role. Plus the opportunity to see the direct impact of your work on our customers.

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