Communications & Multimedia Internship

Description

Every month more than one million new reviews are posted on Trustpilot for one of the thousands of businesses on our review community. It’s no exaggeration to say that we’re growing at lightning speed. Every single day Trustpilot helps consumers choose with confidence while enabling companies to grow their businesses. Behind our global success is a passionate, international team working in a fast-paced, fun, vibrant environment. Does this sound like your kind of workplace?

We’re looking for a talented intern to join our Trust & Transparency Communications team in Copenhagen. This small, cross-functional team is responsible for producing internal and external communications to inform and educate people about how we safeguard the quality and trustworthiness of reviews on Trustpilot, and to train our employees in best practices, policies and guidelines.

Role and responsibilities:

You’ll be a key part of developing and creating engaging material that delivers our messaging on trust and transparency. Working with a communications consultant, and with input from our Legal and Compliance Teams, you’ll create powerful visual storytelling and communications that engage and educate using video, audio, photography, design, text, infographics or other relevant media. Your work will be used in internal and external projects - from company-wide training and presentations to Support Center articles on our website.

Your profile & experience:

• You’re currently enrolled in a relevant study programme, such as Communications, Digital Design, Media & Design, Journalism, Film/TV, Digital Marketing or similar.
• You can use your videography and photography skills to tell a memorable story. You have an eye for design, layout and detail, and knowledge of the Adobe suite and digital editing tools.
• You’re creative, flexible, keen to develop your skills and contribute ideas - including providing input on communications strategy, messaging and educational materials.
• You work well in a small team and autonomously, with the drive to meet deadlines.
• You’ll be joining a very international environment, so strong interpersonal communication skills and a good level of English are a must.

We offer you:

Be part of a small, innovative team working with a diverse range of people and projects in a vibrant company where anything is possible. You’ll get experience in shaping communications strategy and build a broad portfolio of content. The role is full-time and unpaid, but you’ll be offered free breakfast and lunch every day at the office, plus a selection of tea/coffee, fruit and snacks, and a lot of cake! You’ll also be included as part of everyday life at Trustpilot and be invited to attend meetings and fun team events.

Application

Interested in learning more about Trustpilot? Check out our website www.trustpilot.com or stop by The Muse.   

To apply, submit your application in English by clicking below, and upload a personalized cover letter describing why you would be our ideal intern. If you have an online portfolio, feel free to reference that in your application.

About Trustpilot

Trustpilot is a global, online review community that builds trust and increases transparency between consumers and businesses. Currently boasting more than 35 million consumer reviews of 190,000 businesses, Trustpilot produces a TrustScore for businesses based on recent reviews. Trustpilot’s community is live in 24 countries and more than 10,000 consumers sign up to Trustpilot every day. The platform also helps businesses generate insights through customer review data analytics. This can be used to continuously improve business operations, increase customer satisfaction and drive innovation. By enabling businesses to engage directly with customers, Trustpilot aims to set new global standards in consumer to business dialogue.

Trustpilot has customers in 65 countries and has developed strong positions in Denmark, Sweden, UK, France, Germany and the Netherlands, as well as the US. With offices in Copenhagen, London, New York, Denver, Berlin, Melbourne and Vilnius, Trustpilot’s 600+ employees represent over 40 different nationalities.