Marketing Operations Director

Description

Every month 700,000 new reviews are posted on Trustpilot for one of the thousands of businesses on our review community. It’s no exaggeration to say that we’re growing at lightning speed. Every single day Trustpilot helps consumers choose with confidence while enabling companies to grow their businesses. Behind our global success is a passionate, international team working in a fast-paced, fun, vibrant environment. Does this sound like your kind of workplace?

To support Trustpilot’s rapid expansion, we’re looking for a talented Global Marketing Operations Director.

Responsible for:

• Leading a global marketing team in improving operations including strategic planning, budgeting, process improvements, reporting, and deploying new marketing capabilities
• Creating and managing marketing technology roadmap and plans
• Proactively identify new ways to improve the campaign management, lead management, content creation and other marketing processes
• Define KPIs and ensure tracking in place to support them
• Provide strategic insights into customer data
• Lead implementation of new marketing technology and process improvement projects

Skills and Experience:

• Strong ability to find new ways to streamline marketing processes
• Ability to evaluate new technologies and build supporting business cases
• Experience partnering with other parts of the organization, including sales operations and technology
• At least 4 years using Salesforce.com
• At least 4 years using marketing automation tools, like Hubspot or Eloqua
• Familiar with web analytics
• Strong grasp of B2B sales and marketing processes
• Self-motivated with an ability to manage multiple projects in a fast-paced, deadline-driven environment
• Cand.merc, MBA or equivalent experience

We offer

• An opportunity to join a great international growth company
• Hardworking and happy colleagues in a buzzing social environment. Get to know more about our culture on The Muse
• Competitive salary and benefits along with social clubs and numerous social events
• Excellent canteen that offers breakfast and lunch

Application

Interested in learning more about Trustpilot? Check out our website www.trustpilot.com.   

If you see yourself in this role, submit your application in English by clicking below, and make sure to upload a personalised cover letter, in which you describe why you would be our ideal Marketing Operations Director.

About Trustpilot

Trustpilot is a global, online review community that builds trust and increases transparency between consumers and businesses. Currently boasting more than 27 million consumer reviews of 150,000 businesses, Trustpilot produces a TrustScore for businesses based on recent reviews. Trustpilot’s community is live in 24 countries and more than 10,000 consumers sign up to Trustpilot every day. The platform also helps businesses generate insights through customer review data analytics. This can be used to continuously improve business operations, increase customer satisfaction and drive innovation. By enabling businesses to engage directly with customers, Trustpilot aims to set new global standards in consumer to business dialogue.

Trustpilot has customers in 65 countries and has developed strong positions in Denmark, Sweden, UK, France, Germany and the Netherlands, as well as the US. With offices in Copenhagen, London, New York, Denver, Berlin and Melbourne, Trustpilot’s 500 employees represent 40+ different nationalities.