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Privacy Agent

Created on 22-05-2018
Location Vilnius

Description

Join Trustpilot in Vilnius as our Privacy Agent if you are ready to be a part of a great company, have fun and take advantage of real opportunities for growth in a fast paced environment.The roleAs our privacy agent you will be supporting our community (both companies and users) in regards to privacy and data protection. You will work closely together with the Q&C team, the Governance team and our Privacy Counsel in Vilnius.Your Responsibilities


You will


  • Work independently with daily written communication and support to all Trustpilot’s users (consumers and businesses) regarding privacy matters.
  • Assist our Commercial teams with answering privacy related questions from customers, partners etc.
  • Support the Legal Team, Q&C and Support teams on privacy related matters.
  • Being a Trust Ambassador by nurturing relationships with colleagues in other departments, and assisting projects aimed at increasing trust and transparency.
  • Helping improve and maintain our model answers and compliance-related content for communicating with our community.
  • Handling cases related to any English speaking markets when needed.

Skills


  • Excellent written language skills in English.
  • Experience with data protection legislation and knowledge about GDPR is a plus but not a requirement.
  • Previous experience within a support role or a compliance role.
  • Good understanding of quality & compliance operations and processes.
  • Excellent written communication skills, and an ability to understand the nuances of communicating with businesses and consumers.
  • Great stakeholder management, as you will be engaging across departments.
  • Able to work independently and juggle multiple tasks at once.
  • A proactive approach to task and issue handling.

ApplicationInterested in learning more about Trustpilot? Check out our website www.trustpilot.com or stop by The Muse.  If you see yourself in this role, submit your application in English by clicking below, and make sure to upload a personalized cover letter, in which you describe why you would be our ideal Privacy Agent.


Trustpilot is a global company and our data practices are designed to ensure that your personally identifiable information is appropriately protected. Please note that your personal information will be transferred, accessed and stored globally as necessary for the uses and disclosures stated in our Privacy Policy.


About TrustpilotTrustpilot is a global, online review community that builds trust and increases transparency between consumers and businesses. Currently boasting more than 43 million consumer reviews of 200,000 businesses, Trustpilot produces a TrustScore for businesses based on recent reviews. Trustpilot’s community is live in 25 countries and more than 10,000 consumers sign up to Trustpilot every day. The platform also helps businesses generate insights through customer review data analytics. This can be used to continuously improve business operations, increase customer satisfaction and drive innovation. By enabling businesses to engage directly with customers, Trustpilot aims to set new global standards in consumer to business dialogue.Trustpilot has customers in 65 countries and has developed strong positions in Denmark, Sweden, UK, France, Germany and the Netherlands, as well as the US. With offices in Copenhagen, London, New York, Denver, Berlin, Melbourne and Vilnius Trustpilot’s 600+ employees represent 40+ different nationalities.

Benefit

Stock Options

Stock Option...

Unlimited snacks, free breakfast and lunch is provided once a week

Unlimited sn...

Quarterly social events

Quarterly so...

Welcome pack for new starters

Welcome pack...

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