Sales Engineer

Description

Trustpilot, Europe's leading consumer review platform, has expanded to the US with great success. Join Trustpilot's New York team as a Sales Engineer if you are ready to build a great company, have fun and take advantage of real opportunities for growth in a fast paced environment.

Your Role:

Trustpilot is looking for a Sales Engineer to join the Partner Team who is detail-oriented, analytical and a fast learner. This individual will be a trusted advisor to our existing and prospective partner ecosystem, assisting them in getting as much value out of our solutions as possible. As a Sales Engineer, you should be a strong ally to partner managers and partner teams in every situation, using both your technical and business skills to operate as efficiently as possible.

As a Sales Engineer, you will own the technical relationship in all pre-sales, implementation and troubleshooting of partner integrations that leverage our API. You must be able to collect business requirements, develop a technical sales strategy, configure and effectively demonstrate the solutions that address these requirements, and provide business values.

More about your role:

• Provide product and best practice training, as well as technical support to our new partners / customers and ensure that their account is setup to maximize the value of our solution.
• Pre and post-sales support for partners/partner prospects/enterprise customers looking to integrate to Trustpilot
• Scope out technical requirements, help & support using our API, working closely with our product team
• Keep partners up-to-date with platform and technical knowledge and competitive differentiators.
• Work with partner technical representatives in relation to opportunities and projects, complementing their skills and guaranteeing high-quality deliverables.
• Advise on integration strategies required to successfully implement a complete solution, providing “best practice” advice
• Act as a technical advocate within Trustpilot for our partners in order to help provide feedback from the field.
• Travel as required to visit partners across a defined geographic territory.

Your Profile:

• 5-7 years experience serving in the capacity of a technical sales engineer in a SaaS environment, or equivalent experience in a customer and/or partner-facing role
• Bachelor's degree in Computer Science or a related technical field or equivalent practical experience.
• A command of HTML/CSS. API knowledge a plus
• A basic understanding of e-commerce and digital-marketing
• Excellent writing and communication skills
• Ability to independently stay organized under a large workload
• Strong time management skills
• Proactive and seeks opportunities to learn and improve existing processes
• Thrive in a performance-oriented environment
• Ability to travel up to 30% of the time is required.

We Offer:

• The opportunity to be a key player and build your career at a rapidly expanding global technology company
• A competitive base salary and attractive performance bonus structure
• Full benefits & 401k
• Paid family leave
• Commuter Benefits
• Equity Program
• Free catered lunch every Friday and bagels every Monday
• Office happy hours, ping pong tables, 2 kegerators and a fun office located at in the heart of the Flatiron District
• A fast-paced culture with a “sky's the limit” ambition and attitude.

Check out our office on The Muse!

Application:

So, do you have what it takes? Then submit a brief application and your resume.

About Trustpilot:

Trustpilot is an online review-driven community and platform that builds relationships between consumers and businesses. Enabling businesses to engage with customers directly, Trustpilot invites shoppers to provide reviews of their experiences, allowing for a more open conversation about business improvements based on personal feedback. Launched in 2007, Trustpilot has seen demand for its service rapidly increase, now providing over 95,000 businesses with TrustScores based on more than 10 million reviews. Trustpilot operates in 24 countries, with offices in the UK, US and Denmark.

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